CX Network
Share:

Listens: 707

About

Examining the relationship between the customer and your company.

Elan Frank, Slack

Elan Frank from Slack joins us and shares that the tool began life as a side project of another initiative. It's grown to be a true alternative to ema...
Show notes

Ep. 152: Deena John, McDonalds

McDonald’s senior director of innovation, Deena John, joins us to talk about digital transformation. While definitions vary, Deena describes digital t...
Show notes

Ep. 151: Todd Gilliam, Comcast

Todd Gillam joined Comcast a decade ago—when the word “Comcast” was met with severe negativity. During the first part of our conversation with Todd, h...
Show notes