ExperienceCast

ExperienceCast

The QoE

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A weekly debate about all things to do with customer and employee experience, hosted by The QoE.
A weekly debate about all things to do with customer and employee experience, hosted by Th...Read More
Episodes (20)
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Moving from survival to b...

27 Jul 2020 | 36 mins 43 secs

Moving from survival...

27 Jul 2020 | 36 mins 43 secs

Will your core purpose se...

02 Jul 2020 | 37 mins 54 secs

Will your core purpo...

02 Jul 2020 | 37 mins 54 secs

How can service design he...

15 May 2020 | 39 mins 04 secs

How can service desi...

15 May 2020 | 39 mins 04 secs

Sustaining a successful r...

30 Apr 2020 | 01 hr 24 mins 35 secs

Sustaining a success...

30 Apr 2020 | 01 hr 24 mins 35 secs

How have CX and EX been s...

06 Apr 2020 | 55 mins 29 secs

How have CX and EX b...

06 Apr 2020 | 55 mins 29 secs

What tensions does EX pos...

19 Mar 2020 | 34 mins 07 secs

What tensions does E...

19 Mar 2020 | 34 mins 07 secs

Working from home in a cr...

13 Mar 2020 | 31 mins 02 secs

Working from home in...

13 Mar 2020 | 31 mins 02 secs

What's the business oppor...

05 Mar 2020 | 23 mins 46 secs

What's the business ...

05 Mar 2020 | 23 mins 46 secs

What's wrong with asking ...

27 Feb 2020 | 29 mins 03 secs

What's wrong with as...

27 Feb 2020 | 29 mins 03 secs

Does your employer care a...

20 Feb 2020 | 21 mins 05 secs

Does your employer c...

20 Feb 2020 | 21 mins 05 secs

What do we mean by engage...

13 Feb 2020 | 20 mins 33 secs

What do we mean by e...

13 Feb 2020 | 20 mins 33 secs

Should customer and emplo...

06 Feb 2020 | 18 mins 19 secs

Should customer and ...

06 Feb 2020 | 18 mins 19 secs

Engaging a generationally...

30 Jan 2020 | 24 mins 42 secs

Engaging a generatio...

30 Jan 2020 | 24 mins 42 secs

How should we be engaging...

22 Jan 2020 | 33 mins 58 secs

How should we be eng...

22 Jan 2020 | 33 mins 58 secs

What is the relationship ...

16 Jan 2020 | 21 mins 11 secs

What is the relation...

16 Jan 2020 | 21 mins 11 secs