Finding right fit customers
We can support the Sales and Marketing in attracting better customers. Here's how.
Growing Green
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About
Sustainable Growth and the stories of entrepreneurs and businesses with an impact. In the Growing Green Podcast, Joliene van Grieken and Tobias Liebsch, Growth Hacking and Marketing Specialists from Amsterdam, talk to experts in marketing and business on how to grow a business sustainably - from leadership over management to hands-on growth practices. If you are interested in sustainable business, digital marketing, branding, growth hacking and data analytics, this is the podcast for you.
Pushing Back To Sales And Product (And How It Helps Your Relationship)
Do you want to be taken more seriously as a Customer Success Manager? You need to push back. Here’s how and why pushing back will help you collaborate...
How To Make Marketing Your Best Friend As Customer Success Manager (And Create Better Case Studies)
I love a solid case study. And many potential customers do, too! But most Customer Success teams are somewhat reactive when it comes to their relation...
How To Not Drive Your Product Manager Crazy With Customer Input
Many customers usually means a lot of ideas. That's great! But if we just send every request to our colleagues in the product department... their inbo...
How Hurdles Helped Me Make My Onboarding Better
I have to admit: I was never a big fan of hurdles and track racing. I always had this fear of falling over one of them, in front of the rest of my cla...
Two Finance Metrics That Help Customer Success Communicate Better
CSMs usually don't have too much to do with the Finance department. What a wasted opportunity! Yeah, Finance isn’t the most sexy topic to talk about i...
The 4 Key Questions Customer Success Needs To Ask Sales During Handover
A good handover is the first big step to a healthy and happy customer. Here is how you can make your sales handover smoother immediately. Even before ...
3 Tips to communicate with Sales & Marketing Easier
How can we talk more with Sales, Marketing and the Product department? It all starts with these 3 simple measures you can implement today. Customer Su...