A Food and Beverage Strategy for Success Post-COVID | Ep. #265
If you offer f & b services, now is the perfect time to test new approaches that will get your food & beverage strategy in the best shape ever, and ge...
Hospitality Property School
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About
Hospitality Property School is a podcast produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent 1000’s of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000’s of customers. This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.
6 Ways to Build Guests Trust With a Great Experience | Ep. #264
Post COVID-19 it will be more important than ever to build guest trust and provide a great experience. Here are 6 ways your hospitality property can t...
What Post-Covid Measures After the Lockdown Will Look Like | Ep. #263
Once the Covid lockdown measures are almost completely gone, guests will still need assurance that hospitality properties have taken the necessary ste...
How to Build an Email List with Lead Magnets in 2021/22 | Ep. #262
Whether you’re nurturing relationships with past and potential guests during this period of low demand, an active email list is the most valuable mark...
Collecting Guest Email Addresses - Step by Step Guide | Ep. #261
Netting guest data has become an essential part of any successful hospitality property business plan and collecting guests' email addresses is the pri...
How to Use Chatbots to Enhance Your Guest Communication | Ep. #260
In times of crisis, we look to alternative technology to increase efficiency and reduce costs. This crisis is no different and I’ll explain why and ho...
How to Magnify Your Hospitality Property’s Visibility | Ep. #259
With the world slowly starting to open up, it is one thing to be ready, but how are customers going to find you?Today’s episode is about your hospital...
Tips for Marketing and Getting Guests | Ep. #258
Though many hospitality properties are cutting costs to get ready for the after-effects of the Covid-19 lockdown, this is not the time for hoteliers a...
6 Brilliant Ways To Use Managing Employees During a Crisis | Ep. #257
Great leadership is important to build team engagement, but it plays an even bigger role during a crisis. Here are some ways to manage your employees ...
The Importance of Messaging to Guests Matters More Than Ever | Ep. #256
As more and more countries begin their reopening, how can you make sure your hospitality property message doesn’t get lost in the clutter. I’m talking...