Most sales professionals have a negative perception of follow-up, sadly throwing away the opportunity to stand out and connect with their prospects. This week on INSIDE Inside Sales, Darryl is joined by Best-Selling author and foremost authority on the follow-up, Jeff Shore. Darryl and Jeff discuss the science behind why following-up can help you to close more deals, the optimal multi-channel strategy to leverage, as well as dispelling the myths and mental hang-ups behind why SDRs avoid the follow-up. They also talk about the wisdom of finding commonalities between you and your prospects and how following-up can lead to the benefit of referrals. Don’t miss learning how to maximize your prospect’s emotional altitude and close more deals on this episode of INSIDE Inside Sales! Jeff is the President and CEO of Shore Consulting. Jeff blends leading-edge research in Cognitive Behavioral Therapy with an infectious passion for the sales process and personal relationships with customers. Put simply, Jeff is able translate sales theory into simple, effective and repeatable applications. Jeff’s highly sought-after keynote speaker sessions inspire audiences around the globe to change their mindset and in turn, change their world. His innovative, research-driven approach to sales training is more than just another flavor of the week—it’s a fundamental shift in how to approach your customers and the sales process. Jeff Shore is a distinguished member of the National Speakers Association Million Dollar Group and is a Certified Speaking Professional (CSP). Jeff is the author of seven books, including his most recent Closing 2.0, How to Close More Sales Faster by Putting the Customer First. Easy to read and easy to implement, Jeff’s books focus less on gimmicky and antiquated sales lines and more on the actual experience that each of your customers experiences during a buying cycle. The more you understand your customers needs, fears and ambitions, the easier the “closing” process gets. Unlike most sales training that merely provides a short-term energy boost, Jeff (and the Shore Consulting team) partner with you to fundamentally change your sales approach in order to make lasting impact for years to come. Jeff’s proven sales training methodology blends leading-edge research with real-world sales floor expertise, all delivered with Jeff’s trademark engaging and humorous style. Jeff understands that sales training is a process, not an event, and that real sales training delivers improved performance through repetition, mastery and accountability.

INSIDE Inside Sales

Mastering the Follow-Up

Are you sure that you’re properly diagnosing your prospect’s pain points? This week on INSIDE Inside Sales, Darryl rings in the new year with guest Adam Springer, the rockstar head of StartupSales and respected authority on B2B sales. Darryl and Adam go over Adam’s 6-Step Call Structure that will help you find the friction your prospect is experiencing and take you from small talk to demo in record time. They also discuss ways you can quickly qualify or disqualify a prospect, how to create a Pain Map to help find other prospects with similar needs, and how to get the right stakeholders to your demo. Learn how to find the pain points that turn prospects into customers on this episode of INSIDE Inside Sales!

No Pain, No Gain

If you want to be better in sales you have to fully understand how customers buy. This week on INSIDE Inside Sales, Darryl closes out 2020 by bringing in Bob Moesta, the brilliant scholar and President of The Re-Wired Group to help you on your way to mastering demand-side sales. Darryl and Bob discuss the Buyer’s Timeline and offer extremely valuable advice on how you can better serve your prospects by knowing where they are in their buying process. They share tips such as taking the time to examine what pushed your prospect to make a purchase, how creating friction can create value, and why you need to be more of a concierge or a mentor to your prospects. Learn how to make more sales by seeing the world through your customer’s eyes on this episode of INSIDE Inside Sales! Bob Moesta is a founder, maker, innovator, speaker & now a professor. Pioneer of Jobs To Be Done Theory; Innovation & new venture expert on creating, developing & launching of new products & services. Among the principal architects of the Jobs to be Done theory in the mid-90s along with Harvard Business School Professor Clayton Christensen, Moesta has continued to develop, advance and apply the innovation framework to everyday business challenges. Currently president & co-founder of The ReWired Group, a Detroit, Mich., Innovation consultancy & incubator, he is also a fellow at the Christensen Institute. A visual thinker, teacher, and creator, Moesta has worked on & helped launch more than 3,500 new products, services and businesses across nearly every industry, including defense, automotive, software, financial services and education, among many others. The Jobs to be Done theory is just one of 25 different methods and tools he uses to speed up and cut costs of successful development projects. He is a guest lecturer at The Harvard Business School, MIT Sloan School of Entrepreneurship and Northwestern University’s Kellogg School of Management. Moesta is an entrepreneur at heart and engineer & designer by training. He has started, built and sold several startups. Moesta started out as an intern for Dr. W. Edwards Deming father of the quality revolution & worked with Dr. Genichi Taguchi extensively. He traveled to Japan & learned first-hand many of the lean product development methods for which so many Japanese businesses, including Toyota, are known. A lifetime learner, he holds degrees from Michigan State University and Harvard Business School. He has studied extensively at Boston University’s School of Management, MIT School of Engineering and Stanford University’s “D” School.

What's in It for Them?

If you are still not using video to connect with your prospects, you are missing out on a simple way to improve your sales success. This week on INSIDE Inside Sales, Darryl welcomes video marketing expert and Chief Evangelist at BombBomb, Ethan Beute. Darryl and Ethan share valuable advice on how you can use video more effectively to engage with your prospects. They offer tips such as optimal durations for keeping interest, getting feedback from those you trust, and ways to integrate personalization. Learn how to increase your engagement and influence on this episode of INSIDE Inside Sales! Chief Evangelist at BombBomb, host of The Customer Experience Podcast, and co-author of Rehumanize Your Business, Ethan’s collected and told personal video success stories in hundreds of blog posts, in dozens of webinars, podcasts, and stage presentations, and in countless conversations. Prior to this simple video journey, he spent a dozen years leading marketing inside local television stations in Chicago, Grand Rapids, and Colorado Springs. His undergraduate and graduate degrees from the University of Michigan and UCCS in communication, psychology, and marketing were conferred with highest distinction. He currently resides in Colorado Springs with his wife and son.

Taking Video to the Next Level

The separation between Sales and Marketing teams is often much bigger than it should be, especially when sales can shine if the marketing is done right. This week on INSIDE Inside Sales, Darryl is joined by one of the foremost authorities on bridging the divide between sales and marketing, Casey Cheshire of Cheshire Impact. Darryl and Casey go over the many ways you can leverage your marketing team to drive greater revenue, such as inviting them to a sales call, giving them feedback on which of their products resonates with your customers, and asking marketing to help with nurture campaigns. Learn how you can train your Marketing team to set you up for success on this episode of INSIDE Inside Sales! Casey Cheshire is the Founder and CMO of Cheshire Impact, the most experienced Salesforce Pardot consulting partner.  A Marine Corps veteran, he is also the creator and host of the Hard Corps Marketing Show. As a marketing thought-leader and marketing automation strategist, Casey is the author of Marketing Automation Unleashed and has shared his craft with thousands of marketers at conferences across several continents.  When not traveling, Casey enjoys spending time with his family, climbing tall mountains, and occasionally jumping out of perfectly good airplanes.

How to Train Your Marketing Team

There is a lot more to being hired for an SDR role than just submitting applications and hoping for the best. You need to stand out! This week on INSIDE Inside Sales, Darryl welcomes Vendition’s Head of Partnerships and sales hiring rockstar, Brian Smith. Darryl gets Brian to share his insights and opinions as to what makes an SDR candidate stand out from among the crowd, as well as what hiring managers are prioritizing these days. They share extremely valuable tips such as how you need to be a storyteller, the importance of finding a sponsor, and how to maintain the right attitude to navigate the hills and valleys of sales. Learn how to avoid your CV landing on the “No” pile of applicants on this episode of INSIDE Inside Sales!

You're Hired!

There is no shortage of opinions when it comes to cold calling, but is it just a numbers game? This week on INSIDE Inside Sales, Darryl welcomes David Walter, best-selling author of The Millions Dollar Rebuttal. Darryl and David discuss the many aspects surrounding cold calling, from the roles that should be responsible, to where your leads should come from. They also share the many secrets to making more quality appointments that are highlighted in David’s book. Learn how you can make better and more successful cold calls on this episode of INSIDE Inside Sales!

Is Cold Calling a Numbers Game?

 If you are new to outbound sales, you may be making some common mistakes that can be shockingly detrimental to your numbers.  This week on INSIDE Inside Sales, Darryl welcomes Dana Lindahl, the rockstar author and Founder of Legendary Leadgen. Darryl and Dana discuss the 7 biggest mistakes you can make in outbound sales, such as using convoluted messaging, being too spammy, or blaming your prospects for not replying fast enough. They also offer advice on how to counter these blunders and develop new strategies to increase your success rates. Learn how you can avoid and overcome these pitfalls on this episode of INSIDE Inside Sales! Dana Lindahl is an author, entrepreneur, and B2B lead generation expert. Dana started his journey in the world of B2B marketing over 10 years, as a copywriter helping startups and fast-growing companies get their message out to their users in a way that resonates with them.In 2014 Dana founded the company Legendary Leadgen, which helps other marketing agencies and B2B service providers get in touch with their ideal prospects, set sales appointments, and make more sales.To date, Dana's team at Legendary Leadgen has been responsible for over 50,000 leads produced for their clients. These leads have resulted in sales well into the 7 figures for Legendary Leadgen's clients.These days, Dana's main focus is on helping other entrepreneurs and business owners understand the system he's created for his team - empowering other business owners to create the same results in their business they provide to their clients. INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

The Seven Deadly Sins of Outbound Sales

   What do you do when life throws you a curveball and you need to start over?  This week on INSIDE Inside Sales, Darryl is once again joined by well-respected author and sales trainer, Niraj Kapur. Darryl and Niraj go over the strategies you should follow when you have to hit the reset button, such as getting a coach to help with your mindset, resisting the urge to cocoon, and using your time to help others. Learn how you can succeed when starting over on this episode of INSIDE Inside Sales!   About Darryl's Guest: After 23 years working in sales in corporate London – from SMEs to The Guardian Newspaper Group to FTSE100 businesses (British equivalent of Fortune 500), Niraj’s book, Everybody Works in Sales became an Amazon bestseller reaching #17 under Business. Due to this success, Niraj launched an expert sales coaching practise, Everybody Works in Sales Ltd where he helps businesses and entrepreneurs increase revenue by teaching sales techniques and strategies that are not forceful or lacking integrity.  He has trained clients and given talks at Natwest, University of Buckingham, Barclays and Federation of Small Business.     INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Starting Over in Sales

 We are deep into the biggest remote work revolution of our lifetime, and if you want to stand out from your competitors you need to start creating content right now. This week on INSIDE Inside Sales, Darryl welcomes foremost authority on generating exposure through content, President and CEO of RemoteSales, Jason McElhone. Darryl and Jason discuss how you can get started building your personal brand right away, whether you do it by writing, podcasting, or just getting in front of the camera. They share some fantastic tips and insight into how you can increase your visibility by simply being authentic, where to look if you need ideas, and how to niche down and find your tribe. Learn how to get ahead through content creation on this episode of INSIDE Inside Sales!   INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Put Yourself Out There

   Do you get overwhelmed or struggle with anxiety when it comes to hitting your quota? I’m pretty sure we all do. This week on INSIDE Inside Sales, Darryl discusses all things quota with none other than best-selling author and sales consultant icon, Justin Michael. Darryl and Justin share some tangible steps that can help you increase your pipeline and hit your quota on a consistent basis. They offer tips such as streamlining your tech stack, smarter time management, as well as leveraging the processes that generate the most impact. Hear how you can reliably and regularly hit your quota on this episode of INSIDE Inside Sales!   About Darryl's Guest: Justin “TQ” Michael is an avid technologist and sales futurist that has sought to automate sales development itself for dozens of cutting-edge technology start-ups over the last two decades. He’s coined the term Technology Quotient (TQ) as distinct from IQ and EQ for Sales. He’s releasing a book called “Tech-Powered Sales: Achieve Superhuman Sales Skills” in 2021 as a disciple of Aaron Ross and “Predictable Revenue.” He was the featured case study in “Combo Prospecting” by Tony J. Hughes as “the cyborg rep.” Justin has worked for Salesforce, LinkedIn, Sean Parker and consulted over 100 start-ups on cracking top funnel with converged tech stacks.     INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Hitting Quota

 John F. Kennedy is often quoted as saying, “Let us never negotiate out of fear. But let us never fear to negotiate”. This week on INSIDE Inside Sales, Darryl is joined by Tim Kintz, author of “Frictionless: Closing and Negotiating with Purpose” and rockstar president of The Kintz Group. Darryl and Tim share valuable wisdom from Tim’s Five Golden Rules of Negotiating, such as whether or not negotiation is even needed to close a sale. They also offer incredible advice on negotiating from a position of strength, gaining an advantage through timing, and how to build in victories through removal objections. Learn ways to win more deals through strong negotiating skills on this episode of INSIDE Inside Sales! About Darryl's Guest:Mr. Kintz has been in the Automotive industry since 1990. Tim started his career detailing cars and worked his way from lot porter to sales where he was a high achieving salesperson with a track record of success. From sales Tim was promoted to F&I where he excelled as the Top Producer with his Dealer Group. Then he worked his way to Sales Manager, General Sales Manager and General Manager. Tim also attended the NADA General Dealership Management Academy and graduated in 2000, where he gained a working knowledge of the daily operations in all aspects of dealership management.Check out his book on Amazon - Frictionless: Closing and Negotiating with Purpose  INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.    

The Five Golden Rules of Negotiating

   Discovery calls have been called revenue defining moments. So when you call a prospect do you have a plan for what to say if they actually answer their phone, or do you get caught off guard?  This week on INSIDE Inside Sales, Darryl welcomes the authority on all things related to discovery calls, Richard Smith, the rockstar Co-Founder and Head of Sales for Refract. Darryl and Richard go over how discovery calls are the most important stage in the sales process and offer valuable advice on how you can use them to their fullest potential. They share tips such as having an agenda for what outcomes you want to accomplish, not rushing headfirst into a demo and spotting emotive nuggets to learn as much about your prospect as you can. Learn how to close more deals by getting the most out of your discovery process on this episode of INSIDE Inside Sales!   About Darryl's Guest: Richard is Co-Founder and Head of Sales for Conversation Intelligence company Refract. He has a passion for helping salespeople become more successful through coaching, personal development, and better understanding the science of sales.     INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Don’t Disregard Discovery Calls

   Your messaging should change as you move through the funnel, but are you mindful of when and how it should change?  This week on INSIDE Inside Sales, Darryl is joined by sales training and communications expert Jeff Molander. Darryl and Jeff dive right into how you should be communicating with your clients and go over the high-level risks associated with poor communication, such as inadvertently making yourself a commodity instead of a powerful growth engine. They also share valuable tips on how and when to switch from sounding like a marketer to becoming a trusted advisor. Learn how you can use tactful communication to achieve greater impact on this episode of INSIDE Inside Sales!   About Darryl's Guest: There are a lot of social media experts speaking on engaging customers with Facebook, YouTube and blogs but only one showing how to make them produce leads and sales: Jeff Molander. He is demystifying social media—showing businesses large and small how to break old paradigms that limit their success. Jeff revs up crowds by proving how the hyped-up social media revolution is distracting us from the real opportunity—to evolve beyond the platitudes of social media gurus. Insightful, practical and passionate, Jeff is a sought-after corporate trainer to global corporations and an accomplished entrepreneur having co-founded the agency that is now the Google Affiliate Network. He is adjunct digital marketing faculty at Loyola University’s school of business and his new book, Off The Hook Marketing: How to Make Social Media Sell for You, is first to offer a clear, practical way to create leads, sales on social platforms. Jeff's passion is palpable as he combines exciting social media success stories with 3 principles that bring audiences closer to making the sale. Audiences walk away from his engaging presentations with clarity on how to create more leads and sales using a practical, hype-free approach to social media technologies. Along the way, Jeff humorously throws rocks at his audiences' enemies (self-anointed social media “gurus”), confirms gnawing suspicions and encourages their dreams. Most importantly, he provides clear, “next steps” that are already creating results for others—including his own publishing and speaking business!     INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Sharpening Your Communications Skillset

 It’s our 100th episode of this podcast! Can you believe it?!   We decided to turn the tables for this very special offering of INSIDE Inside Sales and for the first time ever, Darryl will be the guest. Now who could we possibly find that would be up to the challenge of interviewing VanillaSoft’s dynamic, bombastic, and fashion icon of a Chief Revenue Officer? All-Star guest and fan favourite Benjamin Dennehy joins us for his record-setting 4th time to dig deep and dive into all things Darryl Praill. Learn everything you wanted to know about the who, why, and how about your humble host as we celebrate this milestone episode of INSIDE Inside Sales!   About Darryl's guest: Benjamin Dennehy is an engaging sales speaker, Interim sales director and sales trainer who will explain that the barriers cemented within your selling process ARE your parents’ fault! Dennehy brings an antipodean brutality and charm to the sales experience many have never encountered before. His ‘no holds barred’ presentation will educate, inspire, motivate and help your sales people understand why they struggle with many of their daily sales frustrations. INSIDE Inside Sales is hosted by Darryl Praill, CMO of VanillaSoft which is a program on the Funnel Radio Channel.  VanillaSoft is the sponsor for INSIDE Inside Sales.     

Interview with a CRO - 100th Episode Special

Tune in to INSIDE Inside Sales with Darryl Praill for actionable strategies and tactics from top sales experts to increase your sales development success. Darryl has unscripted conversations with the leading sales experts, from veteran sales pros to the newest rising stars. If you’re looking for lively debate, spirited conversations, and proven sales know-how, you’ve come to the right podcast.

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INSIDE Inside Sales

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