What if I told you the best way to develop and master communication skills is to shut up and stop talking? Although this may sound counter-intuitive, ...

Are you living on other people’s time and not even knowing it. There are two different approaches to how to spend your time: reactive and proactive. R...

When do you have your best ideas? In the middle of the night? In the shower? While walking to, or from, work? I’d venture to guess that your best idea...

What does your customer experience look like? Do your customers go out of their way to tell others about it? If not, you may have some problems. To gr...

For years I hated reading. Absolutely hated it. Through-out middle and high school I just couldn’t understand how anyone could like reading. I was a m...