Unintentional Disclosure of PHI-Episode 17
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses unintentional and accidental disclosure of private health information. Vi...
Medical Receptionist Network Podcast
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MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
Health Insurance Subsidies and Customer Service Episode 16
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue P...
Medical Receptionist Front Desk Skills
This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing wea...
End of Year MRN Message- Episode 14
This week Shivhon Adkins, Founder of Medical Receptionist Network reflects on 2020 and moving forward in the year ahead. Visit us at www.medicalrece...
Why Aren't All Medical Offices Using EMR? Episode 13
On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the ...
Customer Service During Times of Change Episode 12
On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. ...
Healthcare Management round table with PAHCOM Rockville, MD Chapter
On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, ...
Ways To Best Serve The Differences In Your Patients
On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, em...
Exploring Compliance in Healthcare with guest Coley Bennett, CMM
Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Off...
Nursing, Teamwork, and Unit Secretaries
On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was gre...