*Please see the excerpt below for a clarification on Lesson 9 regarding Shaun White.Email Patrick for sponsorship information: patrick@paytongroupllc.comNote taking app: EvernotePaper planner: Franklin Planner2020 Audit / 12 Lessons from 2020:Write your plans in pencilRemember the 3 Circles (Concern, Influence, Trust) adapted from Steven CoveyRushed or hurried and ‘right now’ are rarely rightCrisis always reveals character and conviction (so welcome the crisis/test)Find coaches, mentors, and advisors; we all need them. Blind spots and your success can be dangerousThe greater your leadership load, the more valuable your time alone; therefore, plan for it.Keep practicing seeking to understand before demanding to be understood (The 7 Habits of Highly Effective People by Steven R. Covey; Habit 5)The 5 Plus 1 is still a good foundation (faith, family, friends, fitness, finances; plus 1: servant leadership) Servant Leadership by Robert Greenleaf*The Shaun White Rule works; Tools of Titans by Tim FerrissYou only control your thoughts, words, and actions; you cannot control other people.Read and keep reading, and read more and more about dead people.*In this episode, Patrick references the Shaun White interview in Tim Ferriss' Tools of Titans. Patrick paraphrases White's response to one of Ferriss' questions and mentions his wife and children; In the interview, White uses the word 'family' as he is not married and does not have children. We apologize for the inadvertent error and have included the excerpt below to clarify:---TF: What’s your self-talk just before dropping into an Olympic run?SW: “I say, ‘At the end of the day, who cares? What’s the big deal? I’m here, I’m going to try my best, and I’m going to go home, and my family’s there. . . . Even though my whole world’s wrapped up in this, who cares?’”TF: The “and I’m going to go home, and my family’s there” is a line he adopted from Andre Agassi, one of his mentors. Shaun and I both love and recommend Andre’s autobiography, Open.”

No Neutral Moments

11 Lessons from 2020

In this final episode of 2020, Patrick takes a very personal look at the three areas of life that have helped him maintain a general sense of calm in such a volatile season of life in which we all find ourselves.

Control

Are you signed up for our newsletter? It's easy! Sign up here to get our weekly email that accompanies the podcast episodes. Don't worry: we don't share your information, and we won't overwhelm your inbox.---Patrick references being on a local radio show on Wednesday mornings. You can listen online at 8:05 am at KWEL.comThis season is filled with noise and chaos, and there are two rules to be reminded of when tension and pressure in our lives is escalating.24 Hour RuleWhen it comes to anything that is not face-to-face or voice to voice (so digital, text, email, etc.) on important matters, you wait 24 hours to respond. With the exception of, you know if that’s not appropriate to wait to respond. This rule is highly beneficial when the stakes are high emotionally. Are you reacting or responding? Email and digital communication is someone else’s time imposing on your time. Your response to be planned and not a reaction. Again, these are in reference to emotionally charged matters.Pro Tip: turn off notifications of texts and emailsSee also Leaders Eat Last, by Simon Sinek, pages 41-45, 70See also Why Leaders Eat Last, for a great overview of dopamine addiction in the digital age.Drawing in the Dirt RuleThe accusation being brought up is literally one of life and death. And Jesus starts drawing in the dirt. We don’t know how long he paused for, but he paused, knelt down, and starts drawing in the dirt. You can just imagine the situation. He stands up and says, “He who is without sin can cast the first stone.”Is your trust secure enough? Do you know who you are, have enough confidence in your belonging, and some sort of clarity in your purpose, and are strong enough as an individual, that when it all blows up around you, you can pause for a moment and draw in the dirt?---When implementing these rules, you can pause for a minute, gather your thoughts, work through your values and your personal constitution, and realize that many people want to see a reaction, but this is an engaged moment that deserves a responsible response. In a day and age where they seems to be so little respect for humanity and everything is a reaction, maybe it’s time that we started a movement of people who choose to pause for a proper response instead of a cheap reaction. Today's episode is brought to you by:The Fidelis Wealth Management Group at Morgan Stanley in Midland, TX, who see it as their responsibility to help protect and grow their clients' wealth, giving clients the freedom to focus on what matters most. Morgan Stanley Smith Barney LLC.  Member SIPC.Contact: Phillip Knight, Fidelis Group at Morgan Stanley432-620-6079phillip.knight@morganstanley.com6 Desta Drive, Suite 1900, Midland, TXLuchini and Mertz: Luchini & Mertz Land Surveying Co. is a resilient business on a mission to faithfully serve clients & empower employees – all the while, building lifelong relationships through the art, science and process of land surveying.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

Drawing in the Dirt

So. Bell & Co., Instagram | @sobellandco So. Bell & Co., online | sobellandco.comToday's episode is brought to you by:The Fidelis Wealth Management Group at Morgan Stanley in Midland, TX, who see it as their responsibility to help protect and grow their clients' wealth, giving clients the freedom to focus on what matters most. Morgan Stanley Smith Barney LLC.  Member SIPC.Contact: Phillip Knight, Fidelis Group at Morgan Stanley432-620-6079phillip.knight@morganstanley.com6 Desta Drive, Suite 1900, Midland, TX Luchini and Mertz: Luchini & Mertz Land Surveying Co. is a resilient business on a mission to faithfully serve clients & empower employees – all the while, building lifelong relationships through the art, science and process of land surveying.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

Interview: Brandy Bell

531 Churn:5 year projection / 3 year projection / 1 year plan (1 month, 1 week, 1 day)531 Churn within:FaithFinancesFamilyFitnessServant LeadershipToday's episode is brought to you by:The Fidelis Wealth Management Group at Morgan Stanley in Midland, TX, who see it as their responsibility to help protect and grow their clients' wealth, giving clients the freedom to focus on what matters most. Morgan Stanley Smith Barney LLC.  Member SIPC.Contact: Phillip Knight, Fidelis Group at Morgan Stanley432-620-6079phillip.knight@morganstanley.com6 Desta Drive, Suite 1900, Midland, TXLuchini and Mertz: Luchini & Mertz Land Surveying Co. is a resilient business on a mission to faithfully serve clients & empower employees – all the while, building lifelong relationships through the art, science and process of land surveying.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

Churn

Today's episode is brought to you by:The Fidelis Wealth Management Group at Morgan Stanley in Midland, TX, who see it as their responsibility to help protect and grow their clients' wealth, giving clients the freedom to focus on what matters most. Morgan Stanley Smith Barney LLC.  Member SIPC.Contact: Phillip Knight, Fidelis Group at Morgan Stanley432-620-6079phillip.knight@morganstanley.com6 Desta Drive, Suite 1900, Midland, TX Luchini and Mertz: Luchini & Mertz Land Surveying Co. is a resilient business on a mission to faithfully serve clients & empower employees – all the while, building lifelong relationships through the art, science and process of land surveying.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TXIf you're interested in being a sponsor on the No Neutral Moments podcast, please send an email to jessi@paytongroupllc.com. We would love to hear from you!--Servant Leadership, by Robert Greenleaf 

Lead Or Get Regulated

Miracle on the 17th Green, James PattersonAll the Best, George Bush: My life and letters and other writings; George H.W. BushAmerican Moonshot: John F. Kennedy and the Great Space Race; Douglas BrinkleyConfrontational Politics; H.L. RichardsonIt’s the Manager; Jim Clifton and Jim HarterFrancis Schaeffer Trilogy; SchaefferThe Moral Case for Fossil Fuels; Alex EpsteinPagan Christianity; Frank Viola and George BarnaRange: Why Generalists Triumph in a Specialized World; David EpsteinThe One Thing: The Surprisingly Simple Truth Behind Extraordinary Results; Gary Keller

Current Books

Today's episode is brought to you by:Luchini and Mertz: Luchini and Mertz is known for their dedication to their clients and for their customer service. Their teams use cutting edge technology and efficient processes to ensure the work is completed in a timely fashion.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue

Servant Leadership - The Calling of the Soulish Leader

Today's episode is brought to you by:Luchini and Mertz: Luchini & Mertz Land Surveying Co. is a resilient business on a mission to faithfully serve clients & empower employees – all the while, building lifelong relationships through the art, science and process of land surveying.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

The Leader as Shepherd

Read more about Tony and why he is running as well as his values on his website:https://tonygonzalesforcongress.com/

Interview: Tony Gonzales

Replay | Episode 39: Just Talking

In this week’s episode Patrick takes us on an inward journey into what holds us back from the personal pursuit of our dreams and ambitions. With a personal conviction that all of us are designed, called and gifted for more than we would dare even hope or imagine, Patrick attempts to push us to think and dream differently for our greatest inward joy and ultimate gift of service to others.

What Holds You Back

Leadership has to be holistic when we are dealing with people.The Doom Loop*Orientation PerspectivePerformanceBreak between Expectations and PerformanceMotivational Orientation (again)These movements out of The Doom Loop are no longer leaps and bounds but very small adjustments. Tiny improvements will yield exponential results.To move into Elite Performance (the hardest steps):A deep attention for Connective Communication (see episodes ); fight for connection; you are delivering perspective and addressing the unsaid; this pulls team members back into the big picture and this is ongoingConstantly reminding people about the greater cause and the strategy of what you're trying to accomplish; you must convey the cause and the strategy separate from just making moneyOrganizational leaders have to be deeply committed to the personal growth of the people under your care from the inside outObjectives have to be clear: where are we headed? Every employee should be on a personal improvement plan (PIP)You have to have a commitment to churn on this all the time.Referenced literature:*Jim Collins, Good to Great Simon Sinek, The Infinite GameJohn Maxwell, Everybody Communicates, Few ConnectToday's episode is brought to you by:Luchini and Mertz: Luchini and Mertz is known for their dedication to their clients and for their customer service. Their teams use cutting edge technology and efficient processes to ensure the work is completed in a timely fashion.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

Transformation Challenge: Part 5

www.noneutralmoments.com | check us out on Instagram for some visual references from this episode.The need of competence is the thing we spend the most time on but is of least importance.Orientation Stage: 30-90 days, maybe into two quarters; we give them our core values (which may be a representation of basic ethics), our vision, and our mission, some brief job expectations, some metrics, and then they begin.Performance Stage: it's rewards based and not development based; we haven't put anything much bigger in front of them. There can be a breakdown of expectations and performance. Today's episode is brought to you by:Luchini and Mertz: Luchini and Mertz is known for their dedication to their clients and for their customer service. Their teams use cutting edge technology and efficient processes to ensure the work is completed in a timely fashion.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TXThe Fidelis Wealth Management Group at Morgan Stanley in Midland, TX, who see it as their responsibility to help protect and grow their clients' wealth, giving clients the freedom to focus on what matters most. Morgan Stanley Smith Barney LLC.  Member SIPCContact: Phillip Knight, Fidelis Group at Morgan Stanley432-620-6079phillip.knight@morganstanley.com6 Desta Drive, Suite 1900, Midland, TX

Transformation Challenge: Part 4

5 Core Needs, Dr. Kathy Koch: celebratekids.comAs employers and leaders, we are leading five-part human beings. People spend 40% (conservatively), and we cannot only focus on their competencies. It does not take long for partners and employees to see what they think they deserve. The reason they are spiraling around is because we have not connected to them or communicated to them what we need them to see and we have not invested in them. The "Guard, Blame, Protect, Defend" Cycle (see Episode 51).Commensurate Effort: the employee gives you what they think you deserve. When we hire people, we have to treat people as human beings, not human doings. Their effort is a response of our effort towards them. The First 30 Days:  A new employee comes on board and they have an orientation. We communicate the mission and the vision, and we speak to the whole person. We orient to what we wish we were and what we think we are rather than what we are striving for. And then, within the first quarter, they realize that we are treating them as human doings instead of human beings. The Breakdown Point: performance and expectations begin to collide. Today's episode is brought to you by:Luchini and Mertz: Luchini and Mertz is known for their dedication to their clients and for their customer service. Their teams use cutting edge technology and efficient processes to ensure the work is completed in a timely fashion.Contact: Bobby Burkholder, Luchini and Mertzluchinimertz.com432-684-67282805 W. Kentucky Avenue, Midland, TX

Transformation Challenge: Part 3

Covering topics ranging from the five key categories of the Ideal Life, Servant Leadership, personal growth and interesting topics, and maybe even a little social commentary is thrown in as well!

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No Neutral Moments

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