Public Relations professionals excel in storytelling. PR has also been known not to use data as well as other areas of marketing. So when I came across the wisdom of Cole Nussbaumer Knaflic, the founder & CEO of storytelling with data, I had to interview her on the PR Resolution Podcast. Cole is the author of the best-selling book, ‘storytelling with data: a data visualization guide for business professionals’ and, through her courses has helped thousands of people around the world tell better stories with their data, but what does she think about PR data? In one of my favourite interviews to date, Cole and I explore; If naturally right-brain people can tell great data stories We cover the Barcelona Principles 3.0 updates & how it’s possible to communicate outputs & outcomes visually Why getting to know your report readers is SO important And why starting with data is actually the wrong place to begin your measurement journey.. Special Guest: Cole Nussbaumer Knaflic.

PR Resolution podcast

storytelling with data

The PR industry has had to adapt to a huge change recently. Not only have many comms strategies had to change, we've never had a news agenda like this. In this episode I'm joined by news experts from 72Point, part of SWNS Media Group which is an independent press agency working directly with major news-desks in the United States and the UK. I interview Daniel Johnson-Kim and Rick Maughan, Heads of Editorial and Media Liaison at 72Point Inc, New York, to discuss the changes at the major news-desks and how to sensitively navigate them. Together, Daniel and Rick have more than 20 years experience in working with news desks in both the UK and USA. As well as Daniel being an ex journalist, designer and editor at The New York Daily News and News Corp, he and Rick now work alongside journalists and PR teams to help shape brand comms into news. We cover: How journalists are working during lock-down How to be a resource (not a nuisance) How to adapt sell-in tactics Tips on how to navigate news-desks Special Guests: Daniel Johnson-Kim and Rick Maughan.

How to sell in to news desks during a pandemic

Since the world went into lockdown, millions have turned to Amazon. The online retailer is due to release sales and profit figures on 30 April, however analysts have already forecast a sales increase of at least 22%. It’s been predicted that during the pandemic Amazon has experienced sales of $10,000 every second, day and night!! wow. Just before the pandemic was announced, I met Jim Hawker, co-founder of agency PR & marketing agency, Threepipe to find out about a new growth area for them; Amazon optimisation. It’s not a common skill-hire or PR service we talk about in the industry so I was keen to hear more. In this podcast interview Jim explains why Threepipe built a whole department just to focus on Amazon activity for their clients - How their PR tactics adapt in an Amazon strategy - Why Amazon is the new Google for FMCG brands - Where brand reputation comes into play in a new way - Why being bold IN TRYING new techniques doesn’t just build your clients business it can build an agency too This podcast was recorded just before COVID-19 hit in the UK and US, yet the insights Jim shares couldn’t be more relevant right now. Special Guest: Jim Hawker .

Why FMCG PR needs to be amazon-ready

It's 2020, integrated marketing is the norm, but could we be delivering better campaigns if we understood paid media better? In this episode I interview Shanna Apitz, the Executive Creative Director and head of innovation at Hunt Adkins, a paid media specialist agency in Minnesota. Having developed her career in the paid media space, Shanna has helped hundreds of US brands grow their business through interactive and integrated campaigns. I wanted to find out how a leading paid agency approach earned media, where Shanna thinks paid and PR fit in the marketing mix, how the two specialisms should work together, and how powerful an integrated campaign can be for a business. Special Guest: Shanna Apitz.

How PR should work with paid media

In this episode I step out of Public Relations and interview an expert in marketing measurement; Russell McAthy. Russell has been helping businesses attribute success (often revenue) to various lines of marketing for years. Without his insight into customer behaviour, millions in marketing budgets are likely to have been misspent. The term 'attribution' has come up a lot recently in PR recently so, I wanted to get back to basics. Russell and I cover what 'attribution' means, how PR fits into overall marketing evaluation and how you can talk about it to your stakeholders. Russell also tells me about how an update to cookie data happening in February 2020, that is going to make a MASSIVE difference to PR and paid, and we all need to know about it! Get ready to learn. Special Guest: Russell McAthy.

A simple guide to attribution with russell mcathy

We've seen a lot of development in comms techniques in 2019. However one area of digital marketing I didn't expect to hear in PR merging was affiliate marketing. That was until I interviewed Rich Leigh and Will Roberts at Radioactve Talent in December 2019. After that meeting, the marketing mix completely made sense! I went to their office to find out how they're bringing years of influencer and publisher knowledge from PR and merging it with Will’s expertise in online affiliate and revenue share deals. If you haven't heard of affiliates before, don't worry. The guys explain exactly how the process works for agencies, brands and influencers. Rich also also explains why, as a PR agency founder he is branching into this new growth area and why it's making their current clients very happy.

Should you be affiliate marketing in 2020?

Sentiment is a crucial part of measuring Public Relations. It’s the process of understanding if a brand is being described in a positive or negative light. But what if you’re in a crisis team and most of your clips are expected to be negative? Or you’re running a youth campaign and the social posts include negative/positive slang in multiple languages?! Sentiment is difficult, but without it we’re not fully evaluating Public Relations. So what steps can we take to fully analyse our work? In this special ‘measurement month’ episode I’m joined by AMEC members and analysis experts, Steph Bridgeman, head of Experienced Media Analysts and Maya Koleva, head of Insight at Commetric to share their knowledge. We cover how to manually track sentiment, how machines are learning what positive and negative descriptions are in social and news posts, how to tackle international campaigns and steps you can take in your own evaluation. This really is relevant to everyone in Public Relations. Special Guests: Maya Koleva and Steph Bridgeman.

PR measurement: Sentiment analysis explained

In many cases, Public Relations objectives are often set by a marketing team with little involvement from the CEO. So what happens when a PR agency not only has access to the CEO but they come up with a PR campaign together? You get, Tinder for Cows! In this episode, I interview Doug Bairner, the CEO of Hectare, an agriculture technology business along with his PR agency lead, Jon Lonsdale at Octopus Group to find out how their working relationship formed an international campaign. I uncover how a CEO really views marketing and what he wants in terms of ROI. Why a consumer creative from a b2b agency worked so well and why having PR throughout a business can have such a positive impact. Special Guests: Doug Bairner and Jon Lonsdale.

Tinder for cows

'Instagram influencer' is no longer just a marketing term. Parents fear them, young people want to be them and the press seem to loathe them. But with so much attention how much influence do they still hold? In this episode I get two opinions. Scott Guthrie, an influencer marketing consultant share his views on the industry. Lucy Piper, a 19 year old PR consultant from TalkerTailorTroubleMaker also shares her and her friends experiences of following influencers throughout their teenage years and now working with them in PR. Is still trust in this influencer group, how much longevity do they have and should they be in our marketing plans? Listen to find out.

How much influence is left on Insta?

With the more content being generated than ever before our hard-earned editorial coverage is being buried on publisher sites faster than you can say 'public relations'! But what if there was a way to keep it in front of people for longer? In this episode, I interview Jerrid Grimm, co-founder of Pressboard on an emerging area of marketing where PR meets paid and editorial stories can be boosted to a bigger audience. Listen to find out how. Special Guest: Jerrid Grimm.

How to make your news story last longer

With shows like Love Island in full swing this summer, the meme machines have been in action on social media. But should memes be part of brand marketing? In this episode, I interview Elliott Kurjan & Ricky Williams, the duo behind a new agency Wagyu social. Ricky & Elliott are experts in Instagram influence. They are the brains behind the growth of huge Instagram accounts including Ladbible and UniLad. Elliott is also the meme-king that runs Instagram profile 'Awful Banter'. They know what creates the thumb-stopper moment! Now working with brands, Elliott and Ricky explain what 'meme marketing' is, how to do it and the huge reach and engagement a brand can expect from this form of communication. Special Guest: Elliott Kurjan & Ricky Williams .

should you be meme marketing?

Stella interviews Danny Bell, a video director, and producer in the UK and US. He's produced popular shows such as Big Brother and LOVEIsland and had work featured on major TV channels including MTV, C4, ITV, Sky, and NBC. Danny is increasingly working with agencies and brand teams on creating editorial video content for online and social platforms. In this episode, Stella interviews Danny on the development of TV and online video consumption, the change in brand involvement and how audience engagement is leading the change. Special Guest: Danny Bell .

Can PR make TV?

Stella interviews Katie Paine on social media measurement. Having led the charge on social and PR measurement development for almost 30 years Katie has picked up the well-deserved title of 'queen of metrics'. Katie shares her thoughts on why impressions are a misleading metric in reports and how PR teams can attribute organisational goals to social activity. If social media is part of your campaigns this year, this episode is gold-dust. Special Guest: Katie Paine .

Social media measurement with Katie Paine (queen of metrics)

In this episode, I interview SWNS Media Group news editor Jim Rich on his career and experiences in the US news industry. The former New York Daily News Editor-in-Chief was once named one of the most powerful people in New York media by The Hollywood Reporter. He has seen the industry go through huge changes and he is now using his unique experience to help PR teams. Jim talks about the way news consumption has changed publishing, its effect on news teams and knock-on effect to Public Relations. We talk about the new competition between news publishers and social platforms, why the reach of a story is so important and what a successful story looks like. Essentially, if news is part of your PR strategy this year then this episode is a must-listen. Special Guest: Jim Rich .

The news industry in 2019 & how it affects PR

Steve Strickland is the co-founder of new award-winning PR agency Talker Tailor Trouble Maker. He has led the agency for two years alongside partner and long term colleague, Gary Wheeldon. Before starting Talker Tailor Steve held three creative director roles at agencies; Weber Shandwick, freuds and most recently M&C Saatchi PR. Where he was tasked with safe-guarding the quality of creative product globally across its 8 offices. In this episode, Steve shares how he and his and co-founder Gary’s experiences in the PR industry led to their decision to create Talker Tailor and how they have poured their learnings and experiences (good and bad) into the operation. Steve shares his views on diversity in Public Relations and why its essential to build freedom into a team. He also speaks candidly about where Talker Tailor is at now and where he and Gary aim to take the agency in the future. If you’re looking for an insight into modern PR, want to hear some very real language and a have good laugh, listen now! Special Guest: Steve Strickland.

Creating an award winning PR agency with Steve Strickland

Stella Bayles, co-founder of CoverageBook, hosts a new podcast for people in Public Relations. Stella explores a hot topic in each episode and with the help of an expert dispels any myths and breaks down the jargon. Summarised in plain language, this PR podcast is fun, informative and summarised in under 40 minutes, so you’re clued up as you hit the office.

hubhopper

PR Resolution podcast

hubhopper