(German Version) Techniken zur Entwicklung von Dienstleistungen - mit Marc Stickdorn
Improvisationstheater, Legofiguren und Virtual Reality scheinen eher in die Welt der Unterhaltung zu gehören als ins Umfeld professioneller Dienstleis...
PS Insights by Kimble Applications
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From bringing the best out of talented people to creating a process-centric organization that supports scale, listen to how these consulting experts and serial entrepreneurs achieve success
Techniques for designing services - with Marc Stickdorn
Improv theater, Lego figurines and virtual reality may be more familiar in the world of entertainment than in professional services. But leading think...
What is the Salesforce App Exchange and how Does it Work? - with Leslie Tom
In episode 18 of Kimble-sponsored PS Insights Podcast Series, Salesforce’ Senior VP of AppExchange Marketing, Leslie Tom describes how the AppExchange...
Where is the professional services sector headed? - Marc Lacriox
In a wide-ranging discussion, Marc Lacroix considers some of the key development within professional services in recent years and looks at where the s...
Taking the RISK out of the Risky Business of Project Delivery - with Shane Anastasi
How should professional services organizations manage risk? In the second of his PS Insights podcasts, services industry guru Shane Anastasi discusses...
How to ensure business processes don’t become red tape – Mark Robinson
The business guru John Harvey-Jones said: “No-one goes to work wanting to do a bad job we just put so much red tape in their way that they give up try...
Talking Tough to Customers
Is the customer always right? Not in the view of Shane Anastasi. In the latest Kimble-sponsored PS insights podcast, the consulting services thought l...
Resource Management Techniques To Deliver Increased Revenue
How has technology changed the ways resources are allocated in top-performing services businesses? What are the processes that support this change? Ho...
Marketing Your Professional Services Brand
Kimble co-founder and CMO Mark Robinson has plenty of experience of marketing professional services, having successfully built and sold two consulting...
Diversity & Equality in the Workplace
Recognized as one of the most influential women in the technology industry in the UK, Jacqueline de Rojas is the guest on the latest in Kimble’s serie...