Punk CX with Adrian Swinscoe

Punk CX with Adrian Swinscoe

Adrian Swinscoe

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An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable an...Read More
An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs,...Read More
Episodes (328)
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Customer experience is mo...

07 Apr 2020 | 28 mins 50 secs

Customer experience ...

07 Apr 2020 | 28 mins 50 secs

How anarchy and Emma Gold...

29 Mar 2020 | 01 hr 08 mins 49 secs

How anarchy and Emma...

29 Mar 2020 | 01 hr 08 mins 49 secs

We are moving from a tick...

18 Mar 2020 | 47 mins 55 secs

We are moving from a...

18 Mar 2020 | 47 mins 55 secs

Corporate transformation ...

09 Mar 2020 | 36 mins 40 secs

Corporate transforma...

09 Mar 2020 | 36 mins 40 secs

Rethinking the experience...

28 Feb 2020 | 30 mins 36 secs

Rethinking the exper...

28 Feb 2020 | 30 mins 36 secs

If you don't ignore your ...

18 Feb 2020 | 53 mins 02 secs

If you don't ignore ...

18 Feb 2020 | 53 mins 02 secs

The future is arriving no...

16 Feb 2020 | 29 mins 48 secs

The future is arrivi...

16 Feb 2020 | 29 mins 48 secs

Communities will become a...

16 Feb 2020 | 33 mins 55 secs

Communities will bec...

16 Feb 2020 | 33 mins 55 secs

Insights from 100 of the ...

04 Feb 2020 | 46 mins 18 secs

Insights from 100 of...

04 Feb 2020 | 46 mins 18 secs

A lot of organisations ta...

27 Jan 2020 | 45 mins 42 secs

A lot of organisatio...

27 Jan 2020 | 45 mins 42 secs

Adobe, Customer Experienc...

24 Jan 2020 | 27 mins 56 secs

Adobe, Customer Expe...

24 Jan 2020 | 27 mins 56 secs

Making Britain more enter...

24 Jan 2020 | 32 mins 02 secs

Making Britain more ...

24 Jan 2020 | 32 mins 02 secs

Beyond the Familiar - Lon...

24 Jan 2020 | 01 hr 05 mins 18 secs

Beyond the Familiar ...

24 Jan 2020 | 01 hr 05 mins 18 secs

Customer Service, Custome...

24 Jan 2020 | 39 mins 26 secs

Customer Service, Cu...

24 Jan 2020 | 39 mins 26 secs

Enchantment: Interview wi...

24 Jan 2020 | 16 mins 05 secs

Enchantment: Intervi...

24 Jan 2020 | 16 mins 05 secs