This episode is devoted to finding out which CEOs are winning and what changes they have put in place on this episode of Tell Me Something Good About Retail.  Key LinksPeter Cohan | LinkedInPeter S. Cohan and Associates (petercohan.com) -----Admit weakness and ask for help from others Employees are your greatest assetYou’re either creating the future or hiding your head in the sand. Follow us on Linkedin.Subscribe to the  podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695-----More details at:  Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Tell Me Something Good About Retail

How Retailers Are Winning Back Customers [Episode 503]

This episode is devoted to the Call For Kindness project which aims to not only encourage understanding about retail associates but also local communities on this episode of Tell Me Something Good About Retail.  Key Linkswww.verizon.com/kindnessSalesRX Online Retail Sales Traininghttps://shop.wirelesszone.com/ct/new-london/351-north-frontage-road-b-11-----Behind the mask is a human being.Promoting kindness can be good for business.Frontline associates who work retail are just like you.  Follow us on LinkedinSubscribe to podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695-----More details at: www.verizon.com/kindness Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Verizon Launches A Call For Kindness Project [Episode 502]

This episode is devoted to a conversation with an independent retailer who, for 44 years, has seen more ups and downs than most. Learn how to manage any retail business by mastering the fundamentals on this episode of Tell Me Something Good About Retail.  Key Linkshttps://www.sheldrakecoffeeroasting.com/SalesRX Online Retail Sales Training-----It’s important to know your numbers and monitor them. Trusting employees is great but know that needs to be inspected. It’s a big difference between being part of a big company and being on your own. All that counts is making the sale.-----More details at: Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Mike Sheldrake Stories of Independent Success [Episode 501]

This episode is devoted to breaking down barriers to success for black-owned brands. Learn how to increase retail representation of people of color on this episode of Tell Me Something Good About Retail.  Key Linkshttps://www.linkedin.com/in/deannamcintosh/https://www.linkedin.com/company/theaffinitygroup/SalesRX Online Retail Sales Training-----How can retailers better represent brands of color? Employ actionable strategies toward success Incubator programs bridge start up gapsHelp accelerate the growth of new entrepreneurs Build a team that reflects your communityDiversity of experience can enhance your sales floor-----More details at: https://www.retaildoc.com/podcast/416-deanna-mcintosh-on-brand-diversity-strategies Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

DeAnna McIntosh on Brand Diversity Strategies [Episode 416]

This episode is devoted to going all in on a game store dream. Learn how creating customer happiness proved a worthwhile investment on this episode of Tell Me Something Good About Retail.  -----Key LinksParaic Mulgrew LinkedInKnight Watch Games websiteSalesRX-----How retail intersects with community buildingA game store offers an intimate customer experience Immersiveness and escapism in a game storeHow customers find transport to a fantastic world Game as a venue for commonalityA retailer facilitates core values and relationship-----More details at: https://www.retaildoc.com/podcast/415-paraic-mulgrew-on-innovation-in-specialty-games-retailing Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]

This episode is devoted to an entirely new way for products to literally move off the shelf. Learn how to use technology to increase customer engagement on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/ionutzvlad/https://www.tokinomo.com/https://www.retaildoc.com/online-retail-sales-training https://youtu.be/J7SnUGZkNsshttps://youtu.be/ydo0Sz4NW7chttps://youtu.be/_xxpdJ8oaAI https://youtu.be/vtSCXG-p7ps -----Is your product in need of visibility?Give a voice and personality to your brand Can you maximize sales without lowering prices?This technology strategically promotes products Give automated, in-store marketing a tryIncrease value to the shopper, brand, and retailer-----More details at: https://www.retaildoc.com/podcast/414-ionut-vlad-on-increasing-brand-visibility-through-movement Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Ionut Vlad on Increasing Brand Visibility Through Movement [Episode 414]

This episode is devoted to how clienteling is growing. Learn how brick and mortar retailers can bridge online with their associates on this episode of Tell Me Something Good About Retail.  -----Key LinksBen Rodier LinkedIn Salesfloor LinkedInSalesRX-----New technologies help retailers evolveHow you can personalize the shopping journey Help your associates be omnichannel readyAssisted selling apps can equip your staff Are mobile point-of-sale tools for you?Deliver a convenient yet still personal experience  -----More details at: https://www.retaildoc.com/podcast/413-ben-rodier-building-relationship-with-clienteling Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Ben Rodier on Relationship Building with Clienteling [Episode 413]

This episode is devoted to the future of retail shopping. Learn how reinvention could show up on this episode of Tell Me Something Good About Retail.  -----Key LinksPaco Underhill LinkedInEnvirosellField Agent: https://www.fieldagent.net/SalesRX-----How does your store’s traffic flow? Find new ways to manage it better Malls evolving to meet the futureReimagining the mall as an exercise in urban planning What will Holiday 2020 look like?Indulgent consumables may be the star-----More details at: https://www.retaildoc.com/podcast/412-paco-underhill-reinventing-the-retail-experience Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paco Underhill on Reinventing the Retail Experience [Episode 412]

This episode is devoted to preparing to move ahead. Learn how a digital presence can enhance your community on this episode of Tell Me Something Good About Retail.  -----Key LinksNikki Baird LinkedInAptosSalesRX-----Why Now is the Moment for Digital PresenceDon’t underestimate the impact you can have in digital channels  Send a Positive Message to ConsumersGood stories can fill the Confidence Gap Focus on Being Reasonable and RealisticAsk questions and prepare, but don’t anticipate the worst-----More details at: https://www.retaildoc.com/podcast/411-nikki-baird-on-reopening-safely-and-sanely Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nikki Baird on Reopening Safely and Sanely [Episode 411]

This episode is devoted to creating a compelling brand concept. Learn how to map out your customers’ journey on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/derekocarrollhttps://www.brightpearl.comhttps://www.retaildoc.com/online-retail-sales-training-----Go back to basics to come back strongerWhen time is the one thing you can control Set the vision for your company cultureBut, most importantly, let your team set the values How to build on or evolve away from current cultureAspired values should drive the culture-----More details at: https://www.retaildoc.com/podcast/410-derek-o'carroll-creating-a-retail-culture Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Derek O’Carroll on Creating a Retail Culture [Episode 410]

This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/RichardRShapiro/https://twitter.com/RichardRShapiro http://www.tcfcr.com/ https://www.retaildoc.com/online-retail-sales-training-----Eight steps to guarantee repeat businessLearn the emotional components of customer retention Are your salespeople Welcomers or Hostiles?Four categories that can differentiate your workforce Provide your customers with a great experienceMastery of client communication is the first step-----More details at: https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Richard Shapiro on Creating Human Connection [Episode 409]

This episode is devoted to the unique challenges of the resale market.Learn how resale epitomizes Main Street on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/neil-abramson-89017811/https://www.ecistores.com/home.phphttps://www.retaildoc.com/online-retail-sales-training-----Believe the Best Days of Retail are AheadEvolve, change and stay creative to thrive Keep your Inventory FlowingInstall a POS system right from the start Making retail work as a Family Business?Learn from Ghostbusters and don’t cross the streams-----More details at: https://www.retaildoc.com/podcast/408-neil-abramson-on-all-things-resale Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Neil Abramson on All Things Resale [Episode 408]

This episode is devoted to emerging brands born online and made available for purchase in-store. Learn how e-commerce finds a physical entry point on this episode of Tell Me Something Good About Retail.  -----Key LinksShlomo Chopp LinkedIn Anchor ShopsSalesRX-----Is there a better way for digital natives to be profitable?Consider the infrastructure used to show it off along with more long term exposure Brick and Mortar Retail returns as the crux of the shopping experienceUse the immediacy of physical retail to help customers fall in love with your products If it doesn’t sell, you can’t growDon’t let ‘Likes’ outweigh the importance of Sales-----More details at: https://www.retaildoc.com/podcast/407-shlomo-chopp-on-bridging-the-e-commerce-to-retail-storefront-gap Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Shlomo Chopp on Bridging the e-Commerce to Retail Storefront Gap [Episode 407]

This episode is devoted to similarities and differences between international marketplaces. Learn how retailers are tuning in to their communities on this episode of Tell Me Something Good About Retail.  -----Key LinksJacyn Heavens LinkedInEpos Now websiteSalesRX-----Rethink how you integrate your customersUse technology to collect detail and build community Consider multiple services for revenue streamsOffer unique product, service, and experience your customer can’t get anywhere else How sourcing local can benefit your businessFinding a niche and focus is a new key to success-----More details at: https://www.retaildoc.com/podcast/406-jacyn-heavens-on-the-regional-differences-in-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Jacyn Heavens on the Regional Differences in Retail [Episode 406]

This episode is devoted to current trends in retail experience. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail.  -----Key LinksDan Hodges LinkedinRetail Store Tours website-----Manifesting magic in store designHow does your retail environment reflect your brand? Implement habits that produce revenue resultsUtilizing seven habits is predictive of success Anticipate the future and innovate accordinglyStrategic advice for increasing engagementMore details at: https://www.retaildoc.com/podcast/404-dan-hodges-on-the-design-of-experience-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dan Hodges on the Design of Experience Retail [Episode 405]

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

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Tell Me Something Good About Retail

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