This episode is devoted to how clienteling is growing. Learn how brick and mortar retailers can bridge online with their associates on this episode of Tell Me Something Good About Retail.  -----Key LinksBen Rodier LinkedIn Salesfloor LinkedInSalesRX-----New technologies help retailers evolveHow you can personalize the shopping journey Help your associates be omnichannel readyAssisted selling apps can equip your staff Are mobile point-of-sale tools for you?Deliver a convenient yet still personal experience  -----More details at: https://www.retaildoc.com/podcast/413-ben-rodier-building-relationship-with-clienteling Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Tell Me Something Good About Retail

Ben Rodier on Relationship Building with Clienteling [Episode 413]

This episode is devoted to the future of retail shopping. Learn how reinvention could show up on this episode of Tell Me Something Good About Retail.  -----Key LinksPaco Underhill LinkedInEnvirosellField Agent: https://www.fieldagent.net/SalesRX-----How does your store’s traffic flow? Find new ways to manage it better Malls evolving to meet the futureReimagining the mall as an exercise in urban planning What will Holiday 2020 look like?Indulgent consumables may be the star-----More details at: https://www.retaildoc.com/podcast/412-paco-underhill-reinventing-the-retail-experience Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paco Underhill on Reinventing the Retail Experience [Episode 412]

This episode is devoted to preparing to move ahead. Learn how a digital presence can enhance your community on this episode of Tell Me Something Good About Retail.  -----Key LinksNikki Baird LinkedInAptosSalesRX-----Why Now is the Moment for Digital PresenceDon’t underestimate the impact you can have in digital channels  Send a Positive Message to ConsumersGood stories can fill the Confidence Gap Focus on Being Reasonable and RealisticAsk questions and prepare, but don’t anticipate the worst-----More details at: https://www.retaildoc.com/podcast/411-nikki-baird-on-reopening-safely-and-sanely Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nikki Baird on Reopening Safely and Sanely [Episode 411]

This episode is devoted to creating a compelling brand concept. Learn how to map out your customers’ journey on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/derekocarrollhttps://www.brightpearl.comhttps://www.retaildoc.com/online-retail-sales-training-----Go back to basics to come back strongerWhen time is the one thing you can control Set the vision for your company cultureBut, most importantly, let your team set the values How to build on or evolve away from current cultureAspired values should drive the culture-----More details at: https://www.retaildoc.com/podcast/410-derek-o'carroll-creating-a-retail-culture Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Derek O’Carroll on Creating a Retail Culture [Episode 410]

This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/RichardRShapiro/https://twitter.com/RichardRShapiro http://www.tcfcr.com/ https://www.retaildoc.com/online-retail-sales-training-----Eight steps to guarantee repeat businessLearn the emotional components of customer retention Are your salespeople Welcomers or Hostiles?Four categories that can differentiate your workforce Provide your customers with a great experienceMastery of client communication is the first step-----More details at: https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Richard Shapiro on Creating Human Connection [Episode 409]

This episode is devoted to the unique challenges of the resale market.Learn how resale epitomizes Main Street on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/neil-abramson-89017811/https://www.ecistores.com/home.phphttps://www.retaildoc.com/online-retail-sales-training-----Believe the Best Days of Retail are AheadEvolve, change and stay creative to thrive Keep your Inventory FlowingInstall a POS system right from the start Making retail work as a Family Business?Learn from Ghostbusters and don’t cross the streams-----More details at: https://www.retaildoc.com/podcast/408-neil-abramson-on-all-things-resale Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Neil Abramson on All Things Resale [Episode 408]

This episode is devoted to emerging brands born online and made available for purchase in-store. Learn how e-commerce finds a physical entry point on this episode of Tell Me Something Good About Retail.  -----Key LinksShlomo Chopp LinkedIn Anchor ShopsSalesRX-----Is there a better way for digital natives to be profitable?Consider the infrastructure used to show it off along with more long term exposure Brick and Mortar Retail returns as the crux of the shopping experienceUse the immediacy of physical retail to help customers fall in love with your products If it doesn’t sell, you can’t growDon’t let ‘Likes’ outweigh the importance of Sales-----More details at: https://www.retaildoc.com/podcast/407-shlomo-chopp-on-bridging-the-e-commerce-to-retail-storefront-gap Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Shlomo Chopp on Bridging the e-Commerce to Retail Storefront Gap [Episode 407]

This episode is devoted to similarities and differences between international marketplaces. Learn how retailers are tuning in to their communities on this episode of Tell Me Something Good About Retail.  -----Key LinksJacyn Heavens LinkedInEpos Now websiteSalesRX-----Rethink how you integrate your customersUse technology to collect detail and build community Consider multiple services for revenue streamsOffer unique product, service, and experience your customer can’t get anywhere else How sourcing local can benefit your businessFinding a niche and focus is a new key to success-----More details at: https://www.retaildoc.com/podcast/406-jacyn-heavens-on-the-regional-differences-in-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Jacyn Heavens on the Regional Differences in Retail [Episode 406]

This episode is devoted to current trends in retail experience. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail.  -----Key LinksDan Hodges LinkedinRetail Store Tours website-----Manifesting magic in store designHow does your retail environment reflect your brand? Implement habits that produce revenue resultsUtilizing seven habits is predictive of success Anticipate the future and innovate accordinglyStrategic advice for increasing engagementMore details at: https://www.retaildoc.com/podcast/404-dan-hodges-on-the-design-of-experience-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dan Hodges on the Design of Experience Retail [Episode 405]

This episode is devoted to implementing best practices with the help of a POS system. Learn how full transparency benefits a single or multi-location business on this episode of Tell Me Something Good About Retail.  -----Key LinksDanielle Ewert LinkedInSpringboard Retail websiteSalesRX-----Maximize your time during the Covid-19 crisisDigital housekeeping tools to utilize on or off the sales floor Transparency across your business yields higher turnoverPOS empowers you to move your product around effectively Patch the holes inherent in every workflowNavigate with concrete numbers to a smaller margin of error-----More details at: https://www.retaildoc.com/podcast/404-danielle-ewert-on-attaining-transparency-across-your-business Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Danielle Ewert on Attaining Transparency with POS [Episode 404]

This episode is devoted to the sonic aspects of retail. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail.  -----Key LinksLinkedin:  https://www.linkedin.com/in/lauren-mcguire-9602505/Website:  https://manmademusic.com/Springboard Retail  https://www.springboardretail.com/ -----Avoid the worst sound mistake in retailWhat does and doesn’t work in your unique environment? How does your brand sound and feel?Improve your customers’ emotional journey through your store.  More details at: https://www.retaildoc.com/podcast/403-lauren-mcguire-on-how-we-experience-sound-in-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Lauren McGuire on How We Experience Sound in Retail [Episode 403]

This episode is devoted to corporate learning through gamification. Learn how using cognitive principles can drive rapid memory retention and benefit your business on this episode of Tell Me Something Good About Retail.  -----Key Linkshttps://www.linkedin.com/in/carol-leaman-22973bhttp://www.axonify.com/Springboard Retail  https://www.springboardretail.com/----- Increase learning engagementKeep employees engaged and increase performance The right way to gamify learningUse game mechanics proven to work-----More details at: https://www.retaildoc.com/podcast/402-carol-leaman-on-how-playing-games-leads-to-better-employee-learning Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Carol Leaman on How Playing Games Leads to Better Employee Learning [Episode 402]

This episode is devoted to the new retail Renaissance. Learn how China is leading the way into the future of unified commerce on this episode of Tell Me Something Good About Retail. -----Key LinksGuest LinkedIn profile https://www.linkedin.com/in/michael-zakkour-150b865/Guest website or place to purchase their book https://tinyurl.com/r7tym6zGuest Twitter https://twitter.com/michaelzakkourSpringboard Retail  https://www.springboardretail.com/-----The new retail/new consumption models of the digital industrial revolution have created massive new opportunities for brands and retailersLearn about utilizing commercial ecosystems and habitats The new retail was born in China and is going globalHow to implement their methodology locally-----More details at: https://www.retaildoc.com/podcast/401-michael-zakkour-on-new-models-for-consumption-and-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Michael Zakkour on New Models for Consumption and Retail [Episode 401]

This episode is devoted to the science behind consumers. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail.  -----Key LinksPaco Underhill LinkedInEnvirosell Field Agent: https://www.fieldagent.net/-----Making Your Customers Feel Smart and EmpoweredHow has retail changed and how are you adapting? How Science Can Affect the Way People BuyA left- or right-hand dominant person can affect your sales.  Understand the Way People See ThingsHelping your target market. More details at: https://www.retaildoc.com/podcast/316paco-underhill-on-the-science-of-age-when-it-comes-to-retail Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]

This episode is devoted to educating consumers. Learn how to differentiate your product from the rest on this episode of Tell Me Something Good About Retail.  -----Key LinksJoe Gaither LinkedInJohn Gaither LinkedInFeetures Website Field Agent: https://www.fieldagent.net/-----Educating the CustomerExperiencing the product is the first step in marketing.  How to Differentiate Your Product from the Rest Selling customers on the benefit of the socks otherwise you’re doing the customer a disservice.  Sock vs. Shoe Ratio Selling the product to make “add ons” even more comfortable. More details at: https://www.retaildoc.com/podcast/315joe-and-john-gaither-on-differentiating-your-product Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Joe and John Gaither on Differentiating Your Product [Episode 315]

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

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Tell Me Something Good About Retail

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