As many of you may know, Host Tim Faller facilitates Roundtables Peer Groups for Production Managers from successful remodeling companies, from all over the US & Canada.  One of the hot topics in these groups is the need for skills training and development.  Some are developing training departments within their own companies, with both in-person... The post Ep.168: Building a Training Center with Ed Hoksbergen appeared first on The Tim Faller Show.

The Tim Faller Show

Ep.168: Building a Training Center with Ed Hoksbergen

Without a doubt, hiring is a huge challenge in any field, but especially in design build and remodeling.  A large aspect of that challenge is that instead of consistently working to improve the hiring process, teams often wait too long, and find themselves in a situation where a position needs to be filled immediately. Host... The post Ep.167: Hiring for the Future with Jim Reardon appeared first on The Tim Faller Show.

Ep.167: Hiring for the Future with Jim Reardon

People mysteriously up and leave without giving notice, and we are stuck with the issue of keeping and retaining that “good help.” From a manager’s perspective all was going so well, but still, there is something going on in the employee’s head that causes them to leave.  In almost all cases, getting more money somewhere... The post Ep.166: Taking the Client Experience to the Next Level (Part 2) with Jeremy Kelley appeared first on The Tim Faller Show.

Ep.166: Taking the Client Experience to the Next Level (Part 2) with Jeremy Kelley

People mysteriously up and leave without giving notice, and we are stuck with the issue of keeping and retaining that “good help.” From a manager’s perspective all was going so well, but still, there is something going on in the employee’s head that causes them to leave.  In almost all cases, getting more money somewhere... The post Ep.165: Taking the Client Experience to the Next Level with Jeremy Kelley (Part 1) appeared first on The Tim Faller Show.

Ep.165: Taking the Client Experience to the Next Level with Jeremy Kelley (Part 1)

In Part II of this series about sales for non sales people, tune in to hear about certain sales situations that you may find yourself in, and some possible solutions to those problems. In case you missed it, check out Part I first, where some general ideas are discussed, like why this topic is so... The post Ep.164: Sales for Non-Sales People (Part 2) with Jeff Borovitz appeared first on The Tim Faller Show.

Ep.164: Sales for Non-Sales People (Part 2) with Jeff Borovitz

Some see salespeople as shifty, crafty people that try to trick you into buying.  So, how do we take steps towards reducing that stigma? In part one of this two-part series with guest Jeff Borovitz, listeners will learn about the general ideas as to why it is so important to embrace the field of sales,... The post Ep.163: Sales for Non-Sales People (Part 1) with Jeff Borovitz appeared first on The Tim Faller Show.

Ep.163: Sales for Non-Sales People (Part 1) with Jeff Borovitz

Employee review strikes fear into everyone’s hearts. Something has to change in the process of developing and figuring out how much someone is worth to a company, as well as a number of other aspects in the employee review process.  This episode talks about a change in this process to ensure employee growth, and how... The post Episode 162: The SPAR Process with Tim Faller appeared first on The Tim Faller Show.

Episode 162: The SPAR Process with Tim Faller

Change can be very elusive. Podcasts, seminars, books, classes, webinars, virtual classes all give us great ideas for improving processes. But how many actually take root and become what we do as a regular habit or process?  Maybe we just don’t know how to change, so we substitute other activities.  In a recent training, guest... The post Ep.161: The Basics of Real Change with Doug Howard appeared first on The Tim Faller Show.

Ep.161: The Basics of Real Change with Doug Howard

In an earlier episode, we spoke to Charles Boucher of Neal’s Remodeling in Cincinnati, Ohio, and discussed his role coming from auto parts manufacturing, to remodeling.  He mentioned that he and their former Production Manager, Kevin Dunn, were working on training plans for the field staff, and we knew we needed to get Kevin on... The post Ep.160: Developing a Training Plan with Kevin Dunn appeared first on The Tim Faller Show.

Ep.160: Developing a Training Plan with Kevin Dunn

With business booming and companies growing, one of the questions a lot of remodelers find themselves asking is, “Where can I find a good Production Manager?”  It is hard to find people that can do this very difficult role, and this episode will continue to look at this role in a company and who may... The post Ep.159: Hiring a Trade Contractor to be a Production Manager with August Bergdahl appeared first on The Tim Faller Show.

Ep.159: Hiring a Trade Contractor to be a Production Manager with August Bergdahl

One of the biggest challenges for contractors, other than labor shortages, is the fact that many face the process of building a business in isolation and their experience is often graded as pass or fail.   When they pass they are happy, but when they fail it causes many issues for them and the families that... The post Ep.158: Getting Some Help with Alan Hendy appeared first on The Tim Faller Show.

Ep.158: Getting Some Help with Alan Hendy

More and more companies are reaching that point in their development where they require a production manager. It is one of the toughest jobs out there, since it feels at times that their attention is needed from almost everyone. There are the trades, the employees, the client and of course, the boss.   Companies have tried... The post Ep.157: Going From the Frying Pan into the Fire with Charles Boucher appeared first on The Tim Faller Show.

Ep.157: Going From the Frying Pan into the Fire with Charles Boucher

For people who own businesses in all kinds of industries, the interaction on the front line with the public and clients is often what builds a positive image and keeps those clients.  In most cases, it even creates the referrals that many strive to achieve.  Guest Mark Harari joins this episode to share how the... The post Ep.156: The Power of Word of Mouth with Mark Harari appeared first on The Tim Faller Show.

Ep.156: The Power of Word of Mouth with Mark Harari

One of the most important topics in our industry is the labor situation. A corollary is once we have good staff how do we keep them? There are many answers to that question but the one that pops up more frequently than others is to have a great culture. One thing is for sure you... The post Ep.155: The Games People Play with Jeff Neal appeared first on The Tim Faller Show.

Ep.155: The Games People Play with Jeff Neal

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support. The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control... The post Ep.154: The Locus of Control with Jef Forward appeared first on The Tim Faller Show.

Ep.154: The Locus of Control with Jef Forward

A Podcast To Help You Improve The Bottom Line Through Production Training