#ZFCFounderTalks - Loyal Customer to Sales Team
#ZFCFounderTalks - Loyal Customer to Sales Team
With the right type of customer engagement, there can be a transition or conversion of custom...
#ZFCFounderTalks - Loyal Customer to Sales Team
With the right type of customer engagement, there can be a transition or conversion of custom...
#ZFCFounderTalks - Nurturing Customers
Nurture your customers right and they will help you grow your business by leaps and bounds. Your custo...
#ZFCFounderTalks - Customer Loyalty
Loyalty is the next level of trust. Customer loyalty is the next level of brand loyalty. Companies and bu...
#ZFCFounderTalks - One Time Customers
All customers are first time or one time customers. The way you treat them, the experience they get wil...
#ZFCFounderTalks - Repeat Customers
Repeat customers are those who keep coming back for your products/services. These are the ones who prefer...
#ZFCFounderTalks - Grievance Handling
Issues need to be carefully resolved with a win win approach for both. When this is not the case, this ...
#ZFCFounderTalks - Issues and Resolutions
Issue resolution is an important aspect of customer relations in the customer journey or customer l...
#ZFCFounderTalks - Post Buying - Long Term
In this part of the customer journey, I talk about the long term after the purchase (more than 2-3...
#ZFCFounderTalks - Post Buying - Short Term
This is a continuation of the customer experience journey. In the previous video, I spoke about t...
#ZFCFounderTalks - Post Buying - Immediate
After making the buying decision and completing the transaction, begins the customer's learning jo...