#104: Marcus Cauchi – How Sales Management Reduces Customer Churn Rate 

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Scale Your Sales Podcast

Business


My next guest of Scale Your Sales Podcast is Marcus Cauchi. He is a chairman board director and fractional chief revenue officer to technology scale-ups in the 10 to 50 million range, an author, and host of Inquisitor Podcast. Welcome to scale your sales podcast Marcus Cauchi  00:00 How Sales Management Reduces Customer Churn Rate  4:12 How to Improve your Investors’ Loyalty  7:29 Why Marcus says, there’re no Growth and Turnover when recruitment is a Number Game  10:20 Marcus says, Coaching is the Superpower; the Problem is most Managers don't know How to do it  14:02 Marcus talks about How to make sure that Customer is always Engaging with Salespeople  17:26 Why Marcus says, 50-60% of Sales Jobs will Disappear  22:22 A Diverse Sales Team will give Company more Creative Solutions  27:00 End  linkedin.com/in/fractionalcrotechscaleups   Twitter: The_Inquisitor  Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.   Book Janice to speak virtually at your next event https://janicebgordon.com   LinkedIn: https://www.linkedin.com/in/janice-b-gordon-customer-growth-expert   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: http://scaleyoursales.libsyn.com   More on the blog https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSalesJBG