Privacy Policy
At Hubhopper (a proud venture of Parijat Innovations Pvt. Ltd. hereinafter referred to as Hubhopper), we hold your privacy in high regard. We're all about your privacy and take it seriously, just like you would with your secret recipe for the world's best cookies. It might seem boring and you might be tempted to skip it, but we encourage you to thoroughly read the Privacy Policy – we've put it together with your best interests in mind. It outlines the information we collect and how we handle it, all while ensuring full compliance with relevant laws and regulations.
COLLECTION OF PERSONAL INFORMATION
We collect personal information at the time you (a) register on Hubhopper owned applications ("Software") for using the services, products and materials made available to you using the Software ("Service") or, (b) make any payments related to your use of the Service or, (c) download any content made available through the Service ("Content") or, (d) share any information through the Software or (e) contact us through our help and support channels or, (f) use our services or websites or otherwise interact with us during the course of our relationship, we may ask you for your personal information (such as your name, telephone number, address, email id and billing details (if required as mode of payment). While registering to the Service and/or using the Software / Content, you are required to provide your consent to agree to be bound by the Terms of Use and the terms in this privacy policy ("Privacy Policy")
We collect personal information at the time you (a) register on Hubhopper owned applications ("Software") for using the services, products and materials made available to you using the Software ("Service") or, (b) make any payments related to your use of the Service or, (c) download any content made available through the Service ("Content") or, (d) share any information through the Software or (e) contact us through our help and support channels or, (f) use our services or websites or otherwise interact with us during the course of our relationship, we may ask you for your personal information (such as your name, telephone number, address, email id and billing details (if required as mode of payment). While registering to the Service and/or using the Software / Content, you are required to provide your consent to agree to be bound by the Terms of Use and the terms in this privacy policy ("Privacy Policy")
USE OF PERSONAL INFORMATION
The main purposes of collecting personal information about individuals are as follows:
The main purposes of collecting personal information about individuals are as follows:
- Provide you with access to certain features of the Platform;
- Deliver the services you request, process transactions and send you related information;
- Respond to an individual’s request;
- To communicate with the Software and Services and for resolving customer service issues;
- Contact you with regard to your use of the Platform and interest in certain products and services, and, in our discretion, changes to any Hubhopper policy;
- Keeping you informed of the services we offer and industry developments that may be of interest to you;
- General management and reporting purposes, such as invoicing and account management;
- All other lawful purposes related to our business and in furtherance to fulfillment of lawful contract.
Personal information collected by us through this site is used only for the intended purpose stated at the time that the information is collected or for the purposes specified above.
DISCLOSURE OF PERSONAL INFORMATION
We do not routinely disclose or transfer an individual’s personal information to other organizations unless we have the prior and specific permission of the individual or the entity that provided such information on behalf of such individuals or unless:
We do not routinely disclose or transfer an individual’s personal information to other organizations unless we have the prior and specific permission of the individual or the entity that provided such information on behalf of such individuals or unless:
- Such disclosure or transfer is permitted under this privacy statement or the disclosure or transfer required by law, including for the purpose of compliance with court orders, requests or order from legal authorities or law enforcement agencies requiring such disclosure;
- We believe it necessary to provide the individual with a product or services which it has requested;
- Such disclosure is required to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, economic offenses, potential threat to the safety or security of any person, violations of website terms of use or to defend against legal claims; or
- The disclosure is required for us to use or process the data for the purpose for which it was obtained.
Except as set out in this privacy statement or specifically allowed under law, we will not disclose, share, sell or rent an individual’s personal information to any third party. If an individual wishes to update or change any information, he or she may do so by requesting us and we shall prospectively cease to use or modify his or her personal information.
THIRD PARTY
Our websites may contain links to other websites operated by third parties. Please note that this privacy statement applies only to the personal information that we collect through our websites or otherwise in the course of our business dealings, and we cannot be responsible for personal information that third parties may collect, store and use through their websites which an individual may access after clicking the links that may be provided on our websites. An individual should always carefully read the privacy policy of each website they visit.
Our websites may contain links to other websites operated by third parties. Please note that this privacy statement applies only to the personal information that we collect through our websites or otherwise in the course of our business dealings, and we cannot be responsible for personal information that third parties may collect, store and use through their websites which an individual may access after clicking the links that may be provided on our websites. An individual should always carefully read the privacy policy of each website they visit.
COOKIES
Hubhopper uses cookies to assist in delivering the service and to provide a positive and personalized user experience. Cookies are files sent to your browser from a web server and stored on your browsers storage. Cookies are primarily used to enhance the visitor’s online experience and are not used to track the navigational habits of identified visitors, If you do not wish to receive cookies, you may disable them.
Hubhopper uses cookies to assist in delivering the service and to provide a positive and personalized user experience. Cookies are files sent to your browser from a web server and stored on your browsers storage. Cookies are primarily used to enhance the visitor’s online experience and are not used to track the navigational habits of identified visitors, If you do not wish to receive cookies, you may disable them.
CHOICES
The Software/Service may allow you to choose the manner of and the extent to which you wish to disclose the Personal Information. You may also be allowed to disable some of the features that require sharing of Personal Information. Should visitors subsequently choose to withdraw their consent in respect of their personal information, unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate website area or in communications to our visitors.
The Software/Service may allow you to choose the manner of and the extent to which you wish to disclose the Personal Information. You may also be allowed to disable some of the features that require sharing of Personal Information. Should visitors subsequently choose to withdraw their consent in respect of their personal information, unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate website area or in communications to our visitors.
STORING YOUR PERSONAL DATA
Security
Hubhopper takes appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Security
Hubhopper takes appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Keeping your personal data up to date
If your personal details change you may update them by accessing the relevant page of the Website, or by contacting us at help@hubhopper.com. If you have any questions about how we use data collected which relates to you, please contact us at help@hubhopper.com We will endeavour to update your personal data within seven (7) working days of any new or updated personal data being provided to us, in order to ensure that the personal data we hold about you is as accurate and up to date as possible. How long we keep your personal data:
If your personal details change you may update them by accessing the relevant page of the Website, or by contacting us at help@hubhopper.com. If you have any questions about how we use data collected which relates to you, please contact us at help@hubhopper.com We will endeavour to update your personal data within seven (7) working days of any new or updated personal data being provided to us, in order to ensure that the personal data we hold about you is as accurate and up to date as possible. How long we keep your personal data:
- For Website Users will hold your personal data (eg name, address and contact details) for indefinitely unless you ask us to delete it.
Erasure of personal data
It's your right to request that we delete certain of your personal data. You can ask us to erase personal data:
There are situations where Hubhopper is unable to delete your data, for example when:It's your right to request that we delete certain of your personal data. You can ask us to erase personal data:
- that we no longer need for the purpose it was collected for
- that we process based on the legal basis of consent, and you withdraw your consent
- when you object and make a justified objection,
- it’s still necessary to process the data for the purpose we collected it for
- Hubhopper has a legal obligation to keep the data, or
- Hubhopper needs the data to establish, exercise or defend legal claims. For example, if there’s an unresolved issue relating to your account
Where we store your personal data
All information we hold about you is stored on our secure servers maintained by Amazon Web Services, residing in the `ap-south-1` Amazon Web Services region.
All information we hold about you is stored on our secure servers maintained by Amazon Web Services, residing in the `ap-south-1` Amazon Web Services region.
CHILDREN
The Platform is not intended for individuals aged 18 years or younger. Minors can only use the service with the involvement, supervision and approval of a parent or legal guardian. We do not knowingly collect personal information from anyone under 18 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent.
The Platform is not intended for individuals aged 18 years or younger. Minors can only use the service with the involvement, supervision and approval of a parent or legal guardian. We do not knowingly collect personal information from anyone under 18 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent.
YOUR RIGHTS
Many privacy laws give rights to individuals over their personal data. These laws include the General Data Protection Regulation, or 'GDPR'. Some rights only apply when Hubhopper uses a certain 'legal basis' to process your data. You have the following rights in relation to your personal data:
Many privacy laws give rights to individuals over their personal data. These laws include the General Data Protection Regulation, or 'GDPR'. Some rights only apply when Hubhopper uses a certain 'legal basis' to process your data. You have the following rights in relation to your personal data:
- To access to your personal data and to certain other supplementary information that this Notice is already designed to address
- To have your personal data corrected, for example, if it is incomplete or incorrect
- To request the erasure of personal data concerning you in certain situations
- To receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- Where you have provided personal data voluntarily, or otherwise consented to its use, the right to withdraw your consent
- To object at any time to processing of personal data concerning you for direct marketing
- To object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- To nominate any other individual, who shall, in the event of your death or incapacity, exercise your rights.
CHANGES TO THIS PRIVACY STATEMENT
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Hubhopper service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not agree or consent to these updates or changes, do not continue to use the Platform.
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Hubhopper service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not agree or consent to these updates or changes, do not continue to use the Platform.
COMPLAINT
If an individual has any queries or grievance about our privacy practices or the implementation thereof or notice any discrepancy in our database relating to the individual, he or she may contact the grievance personnel on help@hubhopper.com. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 03031231113.
If an individual has any queries or grievance about our privacy practices or the implementation thereof or notice any discrepancy in our database relating to the individual, he or she may contact the grievance personnel on help@hubhopper.com. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 03031231113.