Business
The Coronavirus’ (COVID-19) global impact is devastating businesses, brands, and digital agencies in marketing and eCommerce. With it being anything but business-as-usual, brand communication is more important than ever. Supply chains are compromised, shipping partners are swamped, and everyone is adapting to working remote. Our eCommerce strategist, David, met (virtually) with Adam Gardner from Route to discuss how DTC brands need to be more open, available and transparent with their customers during the post-purchase experience. - If you are a brand who wants to get involved in COVID-19 relief efforts, please consider joining Brands X Better. - If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us! Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website. Be sure to follow us on Instagram @avexdesigns - Route is the premier post-purchase experience solution for online retailers. Through dynamic visual tracking, premium order protection and one-click claim resolution, retailers can now deliver an end-to-end post-purchase experience that delights customers and turns them into lifelong advocates. For more info about their services, check them out here.