61: Business Etiquette - with CEO Stephen Gillen Business Etiquette – with Entrepreneur and CEO Stephen Gillen Episode 61

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Nathaniel Schooler 0:05 So today I'm joined by Stephen Gillen, and he is the CEO and executive producer of Shooting Stars Events. Recently, he was nominated by the UKs peace ambassador for the 2020 'Sunhak' International Peace Prize. Nathaniel Schooler 0:39 Stephen Gillen is a globally successful entrepreneur, Stephen Gillen is an award-winning international public speaker and film-maker. He is a successful author, director, and producer. His documentaries have been viewed in over 140 countries worldwide. There has been wide global media coverage on his work and life journey. On the 29th May 2019, Stephen had the great privilege of being nominated by the UK Peace Ambassador for the ‘Sunhak’ International peace prize and works closely on many innovative, global & humanitarian initiatives. One of these is on the board of UniPharma, a global pharmaceutical company which is the exclusive producer/distributor of a new revolutionary medical device, whom Stephen is also Ambassador, that is set to alleviate the suffering of and save hundreds of thousands of lives worldwide in the open wound industry. Nathaniel Schooler 0:39 WARNING — AI Transcriptions Below May Cause Grammatically Correct People Serious Stress and Lack of Sleep! Nathaniel Schooler 0:39 So we're going to talk about, we're going to talk about business etiquette, which I think is a really interesting topic. And this is a tricky subject for me, because we're global now right? So just as an example, my Dad when he used to run the winery, he had the Japanese come around. Because we used to sell rose petal wine in Japan. Okay. To to Mitsukoshi, the top department store chain in Japan. So these guys from Mitsukoshi came to England. And they came to the winery, like eight or nine of these guys. And each one of them bowed to my Dad and handed him a business card, right. Nathaniel Schooler 1:29 My Dad's like, what am I going to do? If I do this wrong....! Then this business card, right? Could be the death of this customer. So they've all they've all given him a business card. So what he did is he got a diary. And he got each business card. And he and he literally just put it right there in this diary. And then he looked at the card, he looked to the person and he and he nodded. And I think he said something in Japanese, he took a note and then he put the card in there. And then he folded that over that page over in his diary. And then he and then he took the next one. Yeah. And he didn't put that away in his pocket, you see, because if he had taken that card and put that in his pocket, it would have been an insult to the Japanese. Right? Yeah. So that's just one example of business etiquette, right. Stephen Gillen 2:18 This is a this is a massive topic. And, of course, you know, the do's and don'ts we could talk about all morning. But that's a really interesting story. But you know, what I take from that in a simple way. Because we have to make things simple. Because look, this is a massive subject. And, you know, we can go into a little bit about CSR, corporate social responsibility, which is a driver for this, you know, because it does affect it, but it kind of comes in, and then it borders on, you know, then there is work, it does it has, it has an influence here. And really, I have noticed it is there. Stephen Gillen 3:01 Maybe not one that you would notice, but it has a kind of funny influence, in a sense, because these practices are really being integrated as society moves forward. I mean, you know, it's about this political correctness is another one. Yeah. Which can be closely. Yes, but this is kind of the same branches of the same tree. Where does it start? On? Where does it end? Really, and it really is ongoing, right. So you know, this word etiquette, there's communication etiquette, there's email etiquette, there's dining etiquette, this all relates to business to know and it goes on and on and on, you know,