Technology
Samuel and Robert talk Knowledge Center tips with our inaugural guest, Jeff Vincent. Notes Samuel regrets to inform you we are back. Jeff Vincent, Head of Customer Success at Wistia, joins us. 5 Star Review! Thanks! Jeff defines Knowledge Centering Tips arrive. Robert nails it. Battleships are sunk. How can you force people to look at your documentation? Apparently, we like search. Jeff delivers a killer way to unlock customer language. Samuel asks Jeff all the questions. Samuel sinks a Battleship. Learning Centers are not Knowledge Centers Non-controversial Controversy is Instigated Rage quit your computer Intense Disagreement, Strife, No Documentation Documentation as Marketing? Wistia is awesome. Resources of the Week: Thinking with Type Your Brain At Work Teach the support team to fish Mindful Asana What is a whip-around?