Billism: Fact Find vs Fault Find

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BAMM-IT: All Things Business

Business


Bonus episode, Billisms with Bill Kelley, Management professional with Peridot Business Group.  What does it mean to fact find vs. fault find when you have management or employee issues? Is it really about the people or the process? Keep the end in mind and focus on systems. According to Bill it's often a problem with systems and not people.