Building Resilient Systems: Peter Neffenger Shares Lessons From Managing The Deepwater Horizon Oil Spill to Improving Aviation Security

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Resilient World

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Vice Admiral Peter Neffenger takes listeners inside the room as he describes how he managed complex challenges like the Deepwater Horizon oil spill and taking over the Transportation Security Administration at a critical juncture in aviation security. In discussing Deepwater Horizon, Neffenger describes how his role as Deputy Incident Manager required managing not only the complexities of stopping the oil spill, but also its cascading effects, including the environmental degradation of vulnerable wildlife habitats, and the economic impact of thousands of oil workers and fishermen losing their livelihoods. Neffenger also discusses aviation security, including how he and TSA leadership sought to improve security, increase the efficiency and effectiveness of the airport screening process, and reduce passenger wait times from hours to minutes.  Looking ahead, Neffenger outlines potential ways of making airport security a more individualized experience for every passenger.