Changing the way we think about advancement and alumni identity with Dr. Jay Dillon

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“I think I would benefit more if a school took an interest in who I am today, rather than who I was when I was 20.” A great conversation on advancement with Dr. Jay Dillon, founder of Alumni Identity. Jay talks with Mike about how institutions should change the way they think about and view alums and donors, and how that strategy has led to better results for USF and UCLA. (Plus, hear the best subject line he’s ever used - 23% open rate!)