Technology
As much as Amazon and Google dominate the voice AI headlines, one size doesn't always fit all. There's a trend within the voice industry of brands creating their own voice assistants. The BBC have created Beeb, Mercedes have My Mercedes, Capital One; Eno and plenty of others are following.And even those who aren't creating their own high-level digital assistant to serve as the AI front-end to the companies products and services, many are wanting narrow implementations of voice AI across apps, IVR, the web and other channels where Alexa and Google .While you can use Amazon Lex and Google DialogFlow for these instances, some companies don't want their data to be held with those companies. Some want more control or even need more control over the language model.This is where Voxta plays: enabling the capability for brands to implement their own assistants. Co-Founders Kavita Reddi and Sirish Reddi join us to share how they do it.We chat about the approach to creating custom voice assistants, the value of Voxta, the differences between voice AI in India and Europe and plenty more.SPONSORED BY THE CONVERSATION DESIGN INSTITUTECompanies around the world are looking for conversation designers, a rare breed of people to help them advance communication between people and AI. That's where we help!Conversation Design Institute leads in training and certification for Conversation Designers, Conversational Copywriters, and AI Trainers. Our human-centric workflow has proven itself around the world. Our certificates ensure you create winning conversational experiences.As advocates for the Conversation Design profession, we continue to work closely with tech partners, agencies and other key players in the industry. With this support, Conversation Design Institute is well on its way to becoming the number one platform in conversation design.Save 25% with code CDI972VUX25OFFFIND OUT MORELinksVoxta.comVoxta on TwitterConnect with Kavita on LinkedIn See acast.com/privacy for privacy and opt-out information.