CXChronicles Podcast Episode 108 with Oliver Ginsburg Head of Customer Experience at Public

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CXChronicles Podcast

Business


In this episode of The CXChronicles Podcast we welcomed Oliver Ginsburg, Head of Customer Experience @ Public in New York City. Public.com is the social investing network where members can own fractional shares of stocks and ETFs, follow popular creators, and share ideas within a community of investors.In short, Public makes the stock market social and allows its users to discover companies to believe in and invest with any amount of money.Listen to Episode #108 as Oliver and Adrian chat through The Four CX Pillars; Team, Tools, Process and Feedback. Oliver shares a ton of valuable insights about what he's learned from building, managing and scaling a customer experience team inside of one of the world's fastest growing Fin-Tech companies. Huge thanks to Oliver for coming on the podcast and sharing his story with the CXNation. Be sure to check out Public at the link belowhttps://public.com/Support the podcast by leaving us a review on your favorite podcast player letting everyone know that you love the CXCPodcast! Support the show (https://cxchronicles.com/)