Business
In this episode of the CXChronicles Podcast we talk about 6 reasons why your business strategy isn't working. Based on a recent Harvard Business Article, written by Michael Beer, which does a great job highlighting 6 key areas that you need to think about while building and scaling your startup or business. #1 -- Unclear values and conflicting priorities #2 -- Ineffective Senior Leadership #3 -- Ineffective Leadership Styles #4 -- Poor Coordination and Delivery #5 -- Inadequate Leadership Development # 6 -- Inadequate Vertical Communication Be sure to listen to this episode if you are looking for some tips or ideas around optimizing your business strategy and building a scalable world-class customer experience. Focused on the Four CX Pillars: Team, Tools, Process and Feedback. Huge thanks to all of you in the CXNation for tuning in and listening to the CXChronicles Podcast, where each week we talk with customer focused business leaders about building and scaling their companies and teams! Support the show (https://cxchronicles.com/)