Business
It’s early 2020 and the world has been drastically affected by the coronavirus COVID-19 pandemic. While the health and safety of employees should be the top priority for all businesses, of course, frankly we still must try to keep the customers we have and find ways to help those customers weather this storm. At this time, it’s even more imperative that product managers are in touch with their customers to uncover needs and problems and help solve those problems if possible. After all, your customers have very different problems than they did just a few short weeks ago.