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EP. 04: THE "M" IN TEAMWORK IS FOR MANAGEMENT OF MISTAKES The Bible teaches: "Even though a righteous man falls seven times, he rises again." (Proverbs 24:16, NIV) I love that saying because it points out that even righteous people make mistakes and stumble occasionally. Mistakes are not failures, because you’re never a failure until you give up. Mistakes teach us what doesn’t work. If you’re not making any mistakes, it means you’re playing it safe and not trying anything new. I tell my staff that I want every one of them making at least one new mistake a week – as long as it isn’t the same old one! Mistakes are how we learn and get better. QUOTABLE QUOTES We don't want people to expect that they'll never make a mistake, but as leaders, we can really manage the quality of that experience by chalking it up to an education. – Mingo PalaciosClick To Tweet DOWNLOAD TRANSCRIPT Grab your reading glasses and download the PDF here. READ THE TRANSCRIPT Mingo Palacios: So the next value inside of the acronym teamwork is the "M". And it's all about how we manage mistakes, right? And so there's management and mistakes. And then there's the management of mistakes. I love what scripture says in Proverbs Chapter 24 it says, "For though a righteous man falls seven times, he rises yet again." So notice the description of the man. It's a righteous person. It's not like a conniving person trying to tear something down. It is a well intended person, still can fall and inside of any ministry team inside of any volunteer team, we just have to anticipate mistakes. And there's one way that you can really capitalize on a mistake when you run into it. And then there's another way that can really dissolve a team. It can really break down a team and we're going to articulate it right now. The bottom line is this, that when we run into mistakes, either as leaders or as volunteers, we want to identify it. We want to recognize it as an education, right? It's a learning moment, not as a failure, right? And I think our internal dialogue would say, "Gosh, I really failed on that one." Or you know, somebody can point you out and be like that, "You've failed there." Right? But to elevate, to raise the culture and say, "Let's call it an education. Right? That was a learning opportunity for all of us." It creates safety inside of a team where we know we're standing with people despite a misstep to go, "It's an education, right? We're going to learn from it. We're going to come back from it, and we're going to approach it in a different direction." Tyler Hofer: Yeah. Mingo Palacios: Anybody have a personal experience with like how we manage the mistakes we make or the mistakes other people have made? Tyler Hofer: Yeah. I've been on a learning curve here at Torrey Pines. I mean, I've been here forever. I've seen a lot of change. Mingo Palacios: Since the beginning of time. Since the beginning of time. Tyler Hofer: I've seen a lot of change. Yeah. And just kind of growing into my new role that I'm in now, overseeing adult ministries, coming from youth ministry into adult ministries and being a part of this larger network of churches, I think that there's been a lot of grace afforded to me. I've been called out at times of not thinking large enough, not thinking wide enough. Mingo Palacios: Yeah. Tyler Hofer: The language that we use can sometimes be misconstrued, can be confusing. And so yeah, I think that there's definitely an education that's come along with that of just being mindful of the language I use and how I talk and how I- Mingo Palacios: Present. Tyler Hofer: