Ep. 33: The Golden Rules of Communication

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Hacking The Chaos

Business


Knock knock. Who's there?  In this episode, Candace and Faith delve deep into the things that drive them crazy about dealing with clients - basic communication skills - and the solutions to fix them.    Cargo. Cargo who?   When in business, or life in general, you should always try to better yourself... and that means your communication skills as well. Join us as we share stories about some really hairy situations with clients. And we ain't holdin' nothin' back!    No. Car go "beep, beep!" But seriously... do you like the joke?  ;)    Ok, ok the episode is waaaaayy better, promise!   Episode Outline: [01:34] Rule #1:  Don’t be a d*ck - Say thank you [07:25] Rule #2:  Let people know the next step - Keep them in the loop [12:15] Rule #3:  Don’t assume - Ask questions [14:28] Rule #4:  Don’t ghost people - Be upfront and honest [19:40] Rule #5:  Be self-aware - Consider how you can change yourself and improve your interactions with others   Resources Mentioned: Psycho-Cybernetics By Dr. Maxwell Maltzhttps://www.amazon.com/Psycho-Cybernetics-Updated-Expanded-Maxwell-Maltz/dp/0399176136   Psycho-Cybernetics Audio Version (YouTube)  https://www.youtube.com/watch?v=c0kUrbx2JaQ   Sentiment Calculator  https://www.danielsoper.com/sentimentanalysis/default.aspx   Connect With Candice and Faith Candice Parsons: FB Page: https://www.facebook.com/realcandiceparsons/    Website: https://www.candicewriter.com/  Faith Sage: FB Page:  https://www.facebook.com/faith.sage Website: www.faithsage.net Facebook Group: The Girls Club