Business
In episode 13 of the Profitable Powerhouse Properties Podcast, your hosts Jonathan Cook and Bryan Jenkins interview David Lightfritz of Atlantic Properties Inc. and Kelly Allred of Global Strategic Business Process Solutions. David and Kelly discuss new technologies and services in the property management world, how they use virtual assistants to increase efficiency, and more. Episode Highlights: What are David’s and Kelly’s backgrounds? Virtual assistants can span any industry. David makes sure to have a weekly check-in call with his virtual assistants and to call them by the title of the role they’re fulfilling rather than calling them a VA. For property managers, a VA helps offload administrative tasks so they can focus more on the investors and clients. Technology now allows people to buy properties without ever being there in person. Tenants only care about your office technology insofar as it affects their experience, like ability to pay rent online. David and Kelly discuss new technologies and services like HelloRented that allow property managers to cut down on the time properties are on the market and not making money. What are the benefits to getting tenants into a rental property more quickly? 3 Key Points: It’s important to integrate your VA’s with the rest of your team and workflow. An Assistant Property Manager should be trained on basic questions that tenants may have, like how to fix an overflowing toilet, so that tenants don’t have to wait. Technology can allow your tenants to have a greater ease of experience and for property managers to have a greater return on investment. Tweetable Quotes: “We start that with a new client, we ask for their if-then’s. Most clients know their immediate if-then’s, and we develop those if-then’s as we move along with them… You know, where do we go if this happens?” “It’s definitely is more than just your FICO score that makes a difference.” Resources Mentioned: Check out our website ahiproperties.com Check out Birmingham Insurance Group online or call them at (205) 616-1107 Buy, sell, and own investment properties the way the pros do it with www.roofstock.com Email Jonathan and Bryan at Podcast@AHIProperties.com https://www.hellorented.com/ David Lightfritz Phone: 678-640-1768 Email: David@kurznergroup.com Kelly Allred Phone: 336-263-8434 Email: Kelly.Allred@globalstrategic.com