Learn how Jerry Durham created the customer lifecycle method of keeping customers happy and crafting a world class experience.

Healthcare DisruPTion

Healthcare DisruPTion 5 The Customer Lifecycle

Healthcare DisruPTion is the new bigger, better and more structured version of Business, Baseball and Bourbon. Don’t worry those 3 components will play heavily in this new iteration. We look forward to sharing our thoughts, books, examples and interviews with you to stimulate not only thinking BUT action too! It’s all about the patients, customers, clients and ultimately the consumers of Healthcare who are the end users! Are you ready to move healthcare forward? Join us! Thanks for listening!

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Healthcare DisruPTion