Miscellaneous
“When we rolled out technology about 4-1/2 years ago, we had residents who said they hadn’t needed it for 60 years and had no use for it. Those are some of the same residents who would say they can’t live without it now. We have one resident who goes to the Verizon store to keep up-to-date on technology and he bills his kids’ account!” ~Scott Buchanan, CEO, Ohio Masonic Home Sponsored BySerenity Engage supports senior living communities during COVID-19 lockdowns with HIPAA-compliant messaging for care teams to communicate with family members. Contact us to find out how your facility can save up to 10% on insurance premiums by using Serenity!www.serenityengage.com Ohio Masonic Home personifies the Masonic Values and helps people age respectfully. We met their CEO, Scott Buchanan at the Senior Living Transformation Summit 2020 by Kisaco Research, where forward-thinkers gathered and shared very real challenges, insights and experiences in disrupting the senior care market. In this episode, we spoke with Scott and Katie Westfall, the Corporate Director of Marketing, to hear how technology is being employed to keep people connected across their three campuses. Learn how they are using tablets and what they have learned Hear how they got everyone up-to-speed Discover the variety of uses they have for the tablets Find out how they’ve helped community members, employees and all their families adjust to these changes. Hear Scott’s favorite story about how the tablets have brightened the lives of their community members, especially during the pandemic. “One of my favorite stories is when one of our residents turned 100 years old we had a big family birthday party via technology. We were able to make her birthday special for her and her family even during this time.” ~ Scott Buchanan, CEO, Ohio Masonic Home