Business
This week’s episode of the Key Customer Growth Podcast is a short but vitally important one. You’ve heard me talk a lot about crisis management in the past few weeks, specifically in the context of your customers. It’s crucial for your organisation to know how to protect your most important key customers in any crisis. There are five customer phases that will help deepen relationship ties and protect opportunities, as well as your profits. I’m running a complimentary live workshop on April 14th to talk you through the customer crisis plan. This can be implemented within a few days at rapid speed to respond to any kind of situation and protect your profits, reputation, relationships and revenues. Listen to the podcast to find out about the importance of a Customer Crisis Plan and sign up for the webinar here. Jermaine Edwards Your Customer Growth Guide