Business
This is our third podcast in a series focusing on high reliability organizing. Our first podcast took on the basic definition. This and the previous podcast look at the 5 principles of mindful organizing. Episode 3 specifically looks at the last two principles that collectively form the containment portion of HRO. Following that is our section on topical information such as news or book reviews. Episode 3 reviews a recent article by the medical director and patient safety officer for the Division of Healthcare Improvement at The Joint Commission. As usual, the episode ends with a discussion on some aspect of implementing HRO. Episode 3 specifically looks at H. R. O. with an quick Health Care case study that demonstrates that root cause is very often not what you think it will be, which can get in the way of the organization addressing the issue. 0:57 Today's Episode2:35 HRO Framework Review3:50 The Containment Habits4:55 Failures, Mistakes and Accidents, Oh My14:45 Expertise Does Not Always Live Where You Think It Does25:35 HRO in the News: Dr. Ed Pollack, Joint Commission 30:15 HRO Implementation – The Case of the Missing Valet