Business
What are the costs of ideas not shared, questions not asked, problems not reported, and conflicts that persist and go unresolved? When people don’t speak up, organizations suffer. Today’s guests, Judith Katz and Frederick Miller argue that organizations can only be as productive as the interactions that take place between their people. Listen to this episode if you want your organization to be a supportive but challenging environment that encourages risk-taking and speaking up, where every individual is motivated to be brave enough for higher goals and more ambitious possibilities. Judith Katz and Frederick Miller are experts in healthy workplaces and foster teamwork and collaboration. They have published many books on the topic, in their latest book Safe Enough to Soar: Accelerating Trust, Inclusion & Collaboration in the Workplace they demonstrate that the power of interaction safety is a catalyst in business success. Key Takeaways: [1:54] Judith and Frederick talk about their background and how they became interested in the are of safety interactions in organizations. [5:48] What is interaction safety? [7:20] Creating a “safe enough” environment. [7:53] How is interaction safety different than psychological safety? [9:44] Moving from judging to joining. [12:50] Fred and Judith talk about the specific behavior that they identified that undermine or support interaction safety. [15:11] Four critical behaviors that enable interaction safety [19:21] We are all together in one team doing our best work to enhance the performance of the workplace. [19:38] Judith shares about the different levels of interaction safety. [24:21] Why an organization should invest in creating a safe environment for interactions? [25:28] The real challenge is to bring life into an organization. [27:55] Which are your thought, feelings, and reaction when you feel judged vs when you feel joined? [28:35] Judith and Fred present a tool they are working on at the moment for assessing interaction safety in organizations. [29:38] Safety might mean different things to different people. [31:55] What do you need to feel safe? [32:17] Lighting round with Judith and Fred. [39:03] Nate shares the top three takeaways from an amazing conversation with Judith and Fred. Mentioned in this episode: The Compassion Mindset Safe Enough to Soar: Accelerating Trust, Inclusion & Collaboration in the Workplace, Frederick Miller and Judith Katz Opening Doors for Teamwork and Collaboration: 4 Keys that Change Everything, Frederick Miller and Judith Katz The Kaleel Jamison Consulting Group Tweetables: “When there is interaction safety, there is an intentional environment for our actions and our behaviors, that acknowledge reasonable risk-taking, and where people can share their ideas and promotes an inclusive-collaborative workplace.” #oncompassion #safety #Interaction #risktaking #healthyorganization “None of us has all the answers.” #oncompassion #interactionsafety #respect #collaboration #inclusion “An organization has to reinvent itself to be able to be successful.” #oncompassion #interactionsafety #success #organization