Business
Lesson's from a high-end tourist business in today's episode.----I visited my friends' multi-site tourist business all day recently.I noticed that a lot of the personnel running the place had changed since I had lastbeen there.They had a new young manager, the previous one took over a new facility in theCayman Islands.A new head of customer service and my main contact person for when I bring clientswas introduced to me by the owners. Always good to get a personal introduction.I asked for a couple of things from Jack one of the owners and he had no idea.He referenced me to the manager or customer service manager.His business is too big for him to know any of the fine details.He knows how much they make and his overhead per day for this time of year buthe has people that actually run the business day-to-day. He told me stories about acompetitor and their daily income and overhead, even though it was lower thanhis, and he has multiple sites he was still a little jealous because it was a bit morehigh-end.They have turnover. It's normal. And he has it systemized so that turnover is normaland things still run smoothly. In fact, runs better than if they had no or little turnover.They spread the leaders around and have opportunities for advancement.All this allows the owners to focus on the fun aspects of their business, like showingoff the place to a friend like me.Show NotesGet Help To Grow Your Biz- mini-courseSUBSCRIBE TO PODCASTPodcast Feed | How To SubscribeToday's SponsorThis show is supported by BlissLife Press. Your transformational self-development publisher. Hire BlissLife Press to publish your next book, podcast, author website or your own info-product. Come join the BlissLife Press family of authors and experts and get your voice out there.