Mining data for travel, and replacing clipboards with tablets

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In this week's podcast: Could travel companies do more with data, and could that in turn make for a better passenger experience? Professor Thomas Davenport, and Hervé Couturier, head of R&D at Amadeus, think so. Plus, PA Consulting Group's chief operating officer, Andrew Hooke, on how IT is changing the professional services industry. Presented and produced by Stephen Pritchard For information regarding your data privacy, visit acast.com/privacy