Business
Today, I read yet another post from a woman law firm owner “venting” about a “bad” client. Certainly, some people will never be easy to work with. Most “bad” client stories I read and hear, though, could have different outcomes if the law firm had a better client control or client management system. In this episode, I share one that was taught to me when I started my practice years ago, and one I’ve shared with many of my women law firm owner clients with tremendous success.You’ll discover… Why you need to stop “building rapport” and focus on client confidence instead One simple tactic to determine if your client is truly “invested” in their case (before you engage with them) Where 99% of attorneys fail in client management (and why you don’t have to be one of them) How to stop clients in their tracks when they try to take control of things (while still being kind and polite) And much, much more...