Business
In today’s Startup Therapy Podcast, Wil and Ryan talk about the kind of culture you as a founder can create within your own organization. Everything you do has implications and if you let instigators of negativity be, you’re allowing a nasty culture to spread. Sign up for the Startups Newsletterhttps://www.startups.com/newsletterResources: Startup Therapy Podcast https://www.startups.com/begin Join our Network of Top Founders Send an email to therapy@startups.com What to Listen For 00:00 Intro 01:25 Where do cultural issues stem from? 04:48 Back channeling is worse in remote settings 08:15 This culture of talking ill about the client 11:13 When KPIs push the retention team to bash the clients 15:20 It all starts with one person, identify the ringleader 18:57 It’s easy to create a culture of overwork 23:35 A lack of maturity across the board 26:30 The spotlight is on you and anything you do has implications 28:50 But you still need to take care of your own well-being 30:52 What company culture meant years ago 33:13 You can admit you made a mistake and create a culture out of it 37:09 Founders can have so much impact, but it can be good or evil