When we get defensive in conversations

When we get defensive in conversations

Clarity in Conversations

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Ever wondered why conversations can unexpectedly go downhill and become unfriendly, toxic encounters instead of productive dialogue? It’s our brain – equipped with survival mechanisms that were built in when we were still hunters and collectors – that responds defensively. I speak with Caroline Webb, author of the best-selling book How To Have A Good Day. Caroline worked for 30 years as an economist at the Bank of England, and as a Partner at McK...Read More
Ever wondered why conversations can unexpectedly go downhill and become unfriendly, toxic ...Read More