Communication, Conflict Resolution, Conflict Coaching, Conferences, Conversation, Complaints, Community, Creativity...And Other Stuff..including many other topics that arise from the world of Mediation and Conflict Resolution Support. Alan Sharland is Director of CAOS Conflict Management in London, UK. He has been a Mediator since 1994 and now also trains Mediators and Conflict Coaches in skills that help people respond creatively to their unresolved conflicts - in the community, the family, the workplace, with organisations. CAOS - Promoting Mindful Communication, Growth Through Conflict
Why psychological safety requires an ‘adult-adult’ approach and not ‘parent-child’. In this video and podcast, Alan discusses the risks to an enviro...
Listening Skills to Support People with Mental Health Challenges. Are You Witnessing or Assessing? In this video and podcast Alan talks about the di...
How Mediation Skills Promote Psychological Safety at Work – Personal Challenges for Leaders In this video and podcast Alan outlines two main charact...
Exploring the 3 ways to Create Psychological Safety at Work – the Role of the Leader This video and podcast is another in the journey of exploring t...
Mediator/Conflict Coach: How to resolve disputes with neighbours: Podcast 3: It’s long term and entrenched In this video and podcast Alan goes through...
This video and podcast identifies how to move forward in debates that have become, or are at risk of becoming a stuck discussion. "WHY ‘I'M RIGHT - YO...
In this video and podcast Alan has a discussion with Hannah Fox about the use of mediation in supporting homelessness prevention for young people at r...