Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Creating Disney Magic: Lessons in Leadership, Management, an...

Lee Cockerell

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Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares...Read More
Episodes (275)
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You Can do More than You ...

11 Feb 2020 | 15 mins 56 secs

You Can do More than...

11 Feb 2020 | 15 mins 56 secs

Don't Fall in Love With Y...

04 Feb 2020 | 15 mins 43 secs

Don't Fall in Love W...

04 Feb 2020 | 15 mins 43 secs

The Three Elements of Str...

28 Jan 2020 | 15 mins 22 secs

The Three Elements o...

28 Jan 2020 | 15 mins 22 secs

How to Handle Disorganize...

21 Jan 2020 | 13 mins 33 secs

How to Handle Disorg...

21 Jan 2020 | 13 mins 33 secs

Get Ahead in Your Career ...

14 Jan 2020 | 15 mins 43 secs

Get Ahead in Your Ca...

14 Jan 2020 | 15 mins 43 secs

Respect All Employees Not...

07 Jan 2020 | 16 mins 30 secs

Respect All Employee...

07 Jan 2020 | 16 mins 30 secs

Every Day is a New Opport...

31 Dec 2019 | 18 mins 11 secs

Every Day is a New O...

31 Dec 2019 | 18 mins 11 secs

Your Boss Won't Change

24 Dec 2019 | 16 mins 09 secs

Your Boss Won't Chan...

24 Dec 2019 | 16 mins 09 secs

The Power of Persistence

17 Dec 2019 | 18 mins 06 secs

The Power of Persist...

17 Dec 2019 | 18 mins 06 secs

Being a Parent is the Mos...

10 Dec 2019 | 21 mins 59 secs

Being a Parent is th...

10 Dec 2019 | 21 mins 59 secs

Advice on Careers and Pro...

03 Dec 2019 | 17 mins 37 secs

Advice on Careers an...

03 Dec 2019 | 17 mins 37 secs

Tell People What They are...

26 Nov 2019 | 14 mins 37 secs

Tell People What The...

26 Nov 2019 | 14 mins 37 secs

Can You Enforce Rules and...

19 Nov 2019 | 14 mins 34 secs

Can You Enforce Rule...

19 Nov 2019 | 14 mins 34 secs

Create a Culture of Custo...

12 Nov 2019 | 18 mins 10 secs

Create a Culture of ...

12 Nov 2019 | 18 mins 10 secs

How to Handle a Team Memb...

05 Nov 2019 | 17 mins 31 secs

How to Handle a Team...

05 Nov 2019 | 17 mins 31 secs