From time to time, I’ll run across creative ways people are using apps I like. It often prompts me to learn more. I’ll watch some videos, read a few articles and, inevitably, what I discover is that I’ve been accessing just a fraction of what the software can do.  I got that same feeling while reading award-winning science writer, David Robson’s latest book, The Expectation Effect: How Your Mindset Can Change Your World. It made me realize that I’m leveraging far fewer of my brain’s features than I could be. That means I’m missing out on a lot. For example, quicker recovery from illness and injury. Better performance from more effective stress management. And adding years to my life with more thoughtful approaches to fitness and aging. What scientists are learning about the connections between the human brain and performance is incredible. And David Robson manages to take this research and organize it into a compelling playbook for a better life. Episode Links Can You Think Yourself Young? How Thinking about ‘Future You’ Can Help You Build a Happier Life The Brain is a Prediction Machine: It Knows How Well We Are Doing Something before We Even Try Believing is Seeing: Using Mindlessness (Mindfully) to Improve Visual Acuity Ellen Langer A Placebo Can Work Even When You Know It’s a Placebo Nocebo Effect Improving Acute Stress Responses: The Power of Reappraisal Jeremy P. Jamieson Veronika Job Can You Ever Get Over a Lingering Grudge? Dr. Michael Greger and nutritionfacts.org  The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Curious Minds at Work

CM 207: David Robson on How Our Expectations Shape Us

Confidence seems elusive. We do something that comes easily and we don’t think twice about it. Or we try something new that’s challenging and we can't stop thinking about our mistakes. It can leave us thinking that confidence is something other people just seem to have. All the time. Performance psychologist Nate Zinsser knows that’s just not true. For decades he’s been working with Olympians, professional athletes, military leaders, and other high performers in his role as Director of West Point's Performance Psychology Program. What he’s learned is that confidence is something we need to build, protect, and practice. In his book, The Confident Mind: A Battle-Tested Guide to Unshakable Performance, he shares the methods he’s developed to help us do just that. Reading Nate’s book made me realize how many misconceptions we have about confidence, and they’re the kind of misconceptions that can really hold us back. I think you’ll enjoy the interview and I know you’ll learn a lot from the book. Episode Links How I Avoid Burnout: A West Point Performance Psychologist A Psychologist Who Helps West Point Cadets Develop Mental Strength Shares 3 of His Best Tips Plateaus, Dips, and Leaps: Where to Look for Inventions and Discoveries During Skilled Performance Gender Gap in Orthopedics Remains Relatively Unchanged After-action Review When We Cease to Understand the World by Benjamin Labatut The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 206: Nate Zinsser on Building Your Confidence

For women who want a career and a family, we might expect things would be easier today. After all, women have greater access to education and job opportunities. We’ve seen advances in reproductive health. And we’ve made inroads in anti-discrimination laws and policies. Yet gaps in pay and promotions remain a problem. Today’s guest, Claudia Goldin, is a Harvard University economist who’s spent her career studying women in the workplace. She believes there’s an important factor we’ve overlooked, namely, greedy work. These are jobs with lots of financial upside and promotion potential for employees who can log long hours and take on big assignments at a moment’s notice. And it’s the work that women with children often take less advantage of compared to their partners. As a result, ambitious career women can find themselves stalled out and earning less. In her book, Career and Family: Women’s Century-Long Journey Toward Equity, Claudia traces how women got here. Drawing on extensive data sets, she reveals five patterns in women’s career and family behaviors: for women graduating from 1900-1910s, it was either career or family; for 1920-1930s graduates, jobs then families; with 1950s graduates, families then jobs; women graduating in the 1970s had careers then families; and, for women graduating in the 1980s-1990s it’s been careers and family. Yet, for today’s ambitious career women juggling career and family, it can mean increasing dissatisfaction with both. And in analyzing the way many careers today are structured, Claudia helps us understand why. It’s an insightful way to understand a problem we’ve been living with for a long time. Episode Links The Feminine Mystique by Betty Friedan Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi The Other Side of the Mountain: Women's Employment and Earnings over the Family Cycle Assessing Five Statements about the Economic Impact of COVID-19 on Women Marriage Bar The Group by Mary McCarthy The Quiet Revolution that Transformed Women's Employment, Education, and Family  The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 205: Claudia Goldin on Women, Careers, and Greedy Work

Most of us have a love-hate relationship with New Year’s resolutions. We love that feeling of a fresh start. But we hate how our commitments seldom make it to Valentine’s Day. So what if this year we had an expert teach us how to do it right?  Ayelet Fishbach is that expert. She’s a social psychologist at the University of Chicago and author of the book, Get It Done: Surprising Lessons from the Science of Motivation. In this interview, we talk about how to choose goals that energize us and how to pair them with incentives that keep us motivated. We also discuss a system for simultaneously working on multiple goals. Finally, we learn about the power of social support and how we can get it. Episode Links Immediate Rewards Predict Adherence to Long-term Goals The Structure of Intrinsic Motivation You Think Failure is Hard? So Is Learning From It Slacking in the Middle Pursuing Goals with Others Marie Curie and Pierre Curie Crying in H Mart by Michelle Zauner  The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 204: Ayelet Fishbach on Achieving Your Goals

We hear it all the time, that the pace of technological change today is faster than ever before. But what does that really mean, and why does it matter? It means that if you were born in 1920, technologies in your life changed slowly. Think electricity, cars, telephones. At the time, these were huge innovations. But they took over 40 years to reach 3 out of 4 households in the U.S. Compare this to the experience of someone born just 50 years later. Digital technologies like social media took only 11 years to reach 7 of 10 Americans, and smartphones took even less time. This shift to software platforms has meant that today’s tech scales further and faster than 1920s technologies ever could. Yet the policies, laws, and systems we need to protect and guide us haven’t kept up. Our political, economic, and legal institutions were designed for a another time, one with different expectations for labor and privacy. It’s resulted in a growing gap between old-tech regulations and the ones we need to thrive in today’s digital world. Azeem Azhar is someone who’s thought a lot about this. And his book, The Exponential Age: How Accelerating Technology is Transforming Business, Politics, and Society provides a useful model for thinking about where we’ve come from, where we’re headed, and how to navigate these changes. Episode Links Ray Kurzweil Azeem Azhar’s Exponential View podcast CubeSat The Manhattan Project  Migrations by Charlotte McConaghy 1981 Air Traffic Controllers' Strike The World is Flat by Thomas Friedman Horace Dediu The Story of Work by Jan Lucassen The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 203: Azeem Azhar On Thriving In An Exponential Age

Just a few years ago, the possibility of working from anywhere made us wistful. With family and friends, we’d play the “what if” game: What if we could work from home? What if we could live somewhere warmer? What if we could move to another country? When the pandemic hit and remote work made “what if” possible, some responded, “why not?” And that’s when things got complicated. Now we’re faced with a different set of questions; Why should we ever return to the office? When we’re not in the office, how do we make friends? How do we create an equitable work experience for remote employees? These are the kinds of questions Anne Helen Petersen and I talk about in this interview. Anne came on the show once before to discuss her book, Can’t Even, about burnout and the millennial generation. I invited her back on to discuss her latest book, Out of Office: The Big Problem and Bigger Promise of Working from Home. Anne and her co-author, Charlie Warzel argue that, when it comes to what work can look like, we’re living in a time where the answers we arrive at have never been more important. We have an opportunity to make work better. Episode Links Culture Study on Substack by Anne Helen Petersen Galaxy Brain on Substack by Charlie Warzel The Remote Work Revolution Hasn't Happened Yet How to Care Less about Work The Surprising Science of Meetings by Steven Rogelberg Beginner's Mind by Yo-Yo Ma Beyond Collaboration Overload by Rob Cross The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 202: Anne Helen Petersen on the Peril and Promise of Working from Home

There are countless benefits to collaboration. We get new ideas. Solve problems more quickly. Produce higher quality work. But too much of anything can turn toxic. And it doesn’t have to be that way. Rob Cross, Professor of Global Leadership at Babson College, has spent time with hundreds of leaders who’ve figured out how to collaborate more effectively. What he learned led to him develop a framework to help others do the same. It’s a combination of guardrails and behaviors, all of which lead to more strategic and satisfying collaborations. And Rob shares these insights in his book, Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being. Episode Links When Collaboration Fails and How to Fix It Collaboration Overload is Sinking Productivity The Secret to Building Resilience Invisible Network Drivers of Women's Success Impact and Effort Matrix Do You Have a Life Outside of Work? The People Who Make Organizations Go - Or Stop Don't Let Micro-Stresses Burn You Out Multipliers and Impact Players by Liz Wiseman The 1619 Project by Nikole Hannah-Jones The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 201: Rob Cross on Collaboration Overload

We like to think of our identities as singular and stable: I’m an early riser (and will always be), or I’m a foodie (and can’t imagine otherwise). But if we take a step back, we see how we not only hold multiple identities, but how many of these identities change over the course of our lives.  Remember when you were a student? Or a time when you were single? While there are some identities we can’t change, like our race or birthplace, there are many that we can. It’s the difference between fixating on “who I am now” and, instead, focusing on “who I want to be.” And that simple shift in mindset can make all the difference when it comes to living a happier, more meaningful life. That’s what makes The Power of Us such an important book, and it’s why I wanted to talk to one of the book’s authors, NYU Professor, Jay Van Bavel. He and his co-author, Lehigh University Professor, Dominic Packer, share helpful ways to navigate the tremendous upsides and challenging downsides of our shared identities. Episode Links Dassler Brothers Feud Social Identity Theory Henri Tajfel 1951 Princeton-Dartmouth Football Game and Group Perception Yael Granot Leon Festinger Charismatic Leadership and Corporate Cultism at Enron Jay Van Bavel NYU Social Identity Lab https://www.powerofus.online/ Psychological Safety and Learning Behavior in Work Teams by Amy Edmondson Extraterrestrial by Avi Loeb The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 200: Jay Van Bavel on Our Changing Identities

How to change someone’s mind. It’s a topic that’s come up a few times before on the podcast. For example, I talked to Jonah Berger about how to make inroads by asking for less. I also spoke with Tali Sharot about how to get further by focusing first on what you have in common. Yet there’s one tip that’s never made the list. And it’s one that’s proven to have an incredible impact. In fact, we’ve seen some of our most compelling entertainers regularly use it to their advantage, performers like comedians, magicians, and script writers. It’s the element of surprise. Michael Rousell writes about it in his book, The Power of Surprise: How Your Brain Secretly Changes Your Beliefs. Teacher, psychologist, and professor emeritus at Southern Oregon University, Michael has studied the topic of surprise for over three decades, and he’s tested it with his students. He makes a compelling case for why we should use it more than we do and provides clear instructions on how we can. Episode Links Seven and a Half Lessons about the Brain by Lisa Feldman Barrett Sam Harris and Making Belief Confirmation bias Wolfram Schultz and dopamine Elaboration Likelihood Model The Catalyst by Jonah Berger Michael Rousell TEDxSalem Science of Storytelling: Why Stories Make Us Human and How to Tell Them Better by Will Storr The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 199: Michael Rousell on the Power of Surprise

We like to think we’re in complete control of the decisions we make. From the sandwich we ordered for lunch to the Netflix show we watched last night. Yet, in each case, we’ve got a hidden partner, one that influences nearly every decision we make. That partner is the designer. Whether we’re reading a restaurant menu or scrolling a website, we’re taking in information that’s been presented to us in a certain way. These conscious – or unconscious – choices that designers make can influence what we decide. In many cases, though, it’s an aspect of decision making we don’t think too much about. It’s this element of decision science that Eric Johnson, Professor at Columbia Business School, has spent his life studying. It’s the focus of his book, The Elements of Choice: Why the Way We Decide Matters, and it is truly fascinating. In fact, I bet you’ll walk away from this interview with at least one insight that gets you thinking about design and decision making. Episode Links The Decision Lab Sleights of Mind Choice Architecture Coffee Meets Bagel Derren Brown Naomi Mandel Query Theory Curse of Choice Experimentation Works by Stefan Thomke Medicine. Do Defaults Save Lives? Endowment Effect Replication Crisis Meta-analysis The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 198: Eric Johnson on the Science of Decision-Making

What do you think makes companies like Amazon or Google so innovative? With Amazon you might say their relentless focus on the customer. With Google, you might point to their powerful search engine or cloud computing. What you might not think about is just how important experiments are to their success. Not just a few experiments, but tens of thousands run annually so they can improve on what they do. And experiments aren’t just for tech companies with lots of data. Running thoughtful experiments can yield innovative results for all kinds of companies, big and small, startup to established, across all kinds of industries. It’s how we think about them – how we design them – that matters. And that’s where science and creativity come in. Stefan Thomke, an innovation expert and Professor at Harvard Business School, is someone who’s spent his career helping companies design and run business experiments. He writes about what he’s learned in his book, Experimentation Works: The Surprising Power of Business Experiments. It’s not only a riveting analysis of what it looks like to be an experimentation organization. It's a playbook for building one. Episode Links Building a Culture of Experimentation  The Surprising Power of Online Experiments Creating the Experimentation Organization The Netflix Data War The Discipline of Business Experimentation A Smarter Way to Run Business Experiments At Booking.com, Innovation Means Constant Failure Jeff Bezos on Innovation Richard Feynman on the Scientific Method (1964) Novum Organum by Francis Bacon The Psychology of Money by Morgan Housel The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 197: Stefan Thomke on How to Run Game-Changing Experiments

I’ve spent a lot of time talking to guests about our relationships at work. For example, we’ve discussed how to listen better, how to navigate conflict, and how to influence others, just to name a few. What I’ve spent less time talking about are the relationships that go beyond work. That’s why I invited Kat Vellos on the show this week to talk about her amazing book, We Should Get Together: The Secret to Cultivating Better Friendships. Kat’s book is more than a callout to the power of friendship. It’s a roadmap for making new friends, and, equally valuable, it’s an owner’s manual for deepening existing friendships. Episode Links How Many Hours Does It Take to Make a Friend by Jeffrey A. Hall Better Than Small Talk The Art of Gathering by Priya Parker Donald Horton and Richard Wohl and Para-Social Communication Loneliness and Social Connections Choke by Sian Beilock Non-Violent Communication: A Language of Life by Marshall Rosenberg Kat Vellos TED Talk Happy City by Charles Montgomery Having and Being Had by Eula Biss The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 196: Kat Vellos on Mastering Friendship

One of the messages our culture delivers is “not enough.” Not clever enough. Not busy enough. Not successful enough. It’s a cultural mantra that beats just below the surface of many conversations, especially the ones we have with ourselves. That’s what’s so refreshing about Vanessa Bohns’ book, You Have More Influence Than You Think: How We Underestimate our Power of Persuasion and Why It Matters. Vanessa’s message, when it comes to influence and persuasion, is that we’re more than enough. That’s why it’s so important we understand how they work because, like our favorite superheroes, we can use these powers for good or for evil. Vanessa is a professor of organizational behavior at Cornell University. Her writing has appeared in the New York Times and Harvard Business Review, among other publications.    Episode Links Erica Boothby and The Invisibility Cloak Illusion Thomas Gilovich and The Spotlight Effect  Shared Experiences are Amplified Audience-tuning Effects on Memory Saying is Believing Effect Social Media and the Invisible Audience The Benefits of Asking for Help Frank Flynn A Face-to-Face Request is 34 Times More Successful Than An Email Marianne LaFrance Mary Carskadon and Brown University Sleep Lab Prison Book Program Adam Galinsky and Power Perspectives Not Taken The Burden of Power: Construing Power as Responsibility Chatter by Ethan Kross Mindwise by Nicholas Epley Kurt Lewin To Reduce Sexual Misconduct, Help People Understand How Their Advances Might Be Perceived The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 195: Vanessa Bohns on How We Influence Others

I have a confession to make. I enjoy talking to people I don't know. I like learning about them and hearing their stories. I'm sure it explains why I started this podcast nearly six years ago. Yet I know a lot of people who avoid talking to strangers. And if, for any reason, they have to, they dread it. But these feelings of dread work against us. Study after study shows that when we talk to strangers, we nearly always feel good afterwards. And in a time where people feel more isolated and lonely than ever, the good feeling that comes from talking to strangers may be just the thing we need to bring us closer together. That's why I reached out to Joe Keohane to talk to him about his incredibly entertaining and enlightening book, The Power of Strangers: The Benefits of Connecting in a Suspicious World. He explains how we got to be so suspicious of strangers and what it's cost us. And for anyone who avoids talking to strangers because they don't know what to say, he's got you covered. Joe shares things he's learned from workshops he attended while writing the book.  Episode Links Georgie Nightingall and Trigger Conversations Gillian Sandstrom Nicholas Epley Juliana Schroeder The Lesser Minds Problem Michael Tomasello Douglas Fry Stranger Danger Stanley Milgram and Stanford Prison Experiment led by Philip Zimbardo Oscar Ibarra Theodore Zeldin and The Feast of Strangers Braver Angels The Ezra Klein Show The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 194: Joe Keohane on the Benefits of Talking to Strangers

Numbers have power. They convey certainty. For example, when we know whether cases of Covid-19 are rising or falling, we feel like we have more control. Like we’ve got the answer. Yet numbers can be slippery too. Sure. Counting the number of people in a sports stadium is objective. But what about race totals in the U.S. Census? The same goes for the number of people who fall below the poverty line or the number of people the Jobs Report counts as unemployed. While those numbers might seem certain, a closer look offers a very different story. We need to ask ourselves: Who decides what’s important enough to count? Who creates the categories we use? And how do the questions we ask – and the ways we ask them – bias the answers? When we ask these kinds of question, we start to realize that the numbers aren’t that objective after all. Instead, we need to investigate each one to understand what’s behind it. That’s why I wanted to speak with Deborah Stone. She’s written an incredibly insightful book to help us do this, and it’s called, Counting: How We Use Numbers to Decide What Matters. As she so expertly explains, with so much riding on the data we gather, we owe it to ourselves to think more deeply about what gets counted and why, as well as how we decide to count it. Deborah has taught at Brandeis, MIT, and universities around the world, and her previous book, Policy Paradox, has been a seminal work in the policy field for over three decades. Episode Links Conversation: How Talk Can Change Our Lives by Theodore Zeldin Policy Paradox by Deborah Stone Federalist Paper 54 Three-fifths Compromise Ronald Melzack and gate control theory alternative to pain scale Mollie Orshansky The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

CM 193: Deborah Stone on How Data Can Lead Us Astray

Fascinating thinkers changing the world one book at a time. Host Gayle Allen tracks down these amazing non-fiction authors and explores their curious minds at work.