Darren Murph: home is where the office is
An interview with Darren Murph, Head of Remote at Gitlab, the leading software company. With the coronavirus outbreak and government-imposed lockdowns...
Customer Centric Podcast
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Welcome to the Customer Centric Podcast, an original podcast from Unbabel where we're bringing humanity back to the customer experience, one conversation at a time.
Miguel Ribeiro: an appetite for business
An interview with Miguel Ribeiro, Head of Growth at Zomato, one of the world's biggest restaurant aggregators and food delivery startups. As if Zomato...
Mara Figueiredo: going beyond complaints
Customer centricity alone can’t prepare you for every CS crisis. Mara Figueiredo, Head of Customer Support at Pipedrive, talks about the ingenuity and...
John Collins: the blog days are over
Content marketing: two words with a whole lot of baggage. At Intercom, John Collins has worked tirelessly to make editorial content impactful again.
Suri Ratnatunga: limitless empathy
An interview with Suri Ratnatunga, Senior Director of Community and Support at Vimeo, the popular video sharing platform. As if Vimeo’s 150 million cu...
Mick Frederick: the cannabis stigma
An interview with Mick Frederick, VP of Customer Experience at Eaze, the cannabis delivery platform. In addition to traditional hurdles like turnaroun...
Welcome to the Customer Centric Podcast
Introducing the Customer Centric Podcast, an original podcast from Unbabel where we're bringing humanity back to the customer experience, one conversa...