CX Leader Podcast with Steve Walker | A resource for customer experience leaders

CX Leader Podcast with Steve Walker | A resource for custome...

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The CX Leader Podcast with host Steve Walker provides insights for customer experience leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business. Steve is CEO and Chairman of Walker Information, a business consulting firm that can help you put your customers at the heart of all your business decisions.
The CX Leader Podcast with host Steve Walker provides insights for customer experience lea...Read More
Episodes (144)
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Bringing Down the Silos

01 Dec 2020 | 26 mins 30 secs

Bringing Down the Si...

01 Dec 2020 | 26 mins 30 secs

Turn Back Time: Thanksgiv...

24 Nov 2020 | 12 mins 46 secs

Turn Back Time: Than...

24 Nov 2020 | 12 mins 46 secs

Storytime

17 Nov 2020 | 27 mins 39 secs

Storytime

17 Nov 2020 | 27 mins 39 secs

Designing for People

10 Nov 2020 | 27 mins 28 secs

Designing for People

10 Nov 2020 | 27 mins 28 secs

The Undiscovered Insights

03 Nov 2020 | 27 mins 37 secs

The Undiscovered Ins...

03 Nov 2020 | 27 mins 37 secs

CX Horror Stories III

27 Oct 2020 | 20 mins 40 secs

CX Horror Stories II...

27 Oct 2020 | 20 mins 40 secs

The Art of the Science

20 Oct 2020 | 25 mins 03 secs

The Art of the Scien...

20 Oct 2020 | 25 mins 03 secs

It's the little things

13 Oct 2020 | 22 mins 19 secs

It's the little thin...

13 Oct 2020 | 22 mins 19 secs

Celebrating CX Day 2020!

06 Oct 2020 | 34 mins 37 secs

Celebrating CX Day 2...

06 Oct 2020 | 34 mins 37 secs

Empowering Your Customers

29 Sep 2020 | 25 mins 19 secs

Empowering Your Cust...

29 Sep 2020 | 25 mins 19 secs

Discovering the "Why"

22 Sep 2020 | 28 mins 17 secs

Discovering the "Why...

22 Sep 2020 | 28 mins 17 secs

Cheers!

15 Sep 2020 | 27 mins 34 secs

Cheers!

15 Sep 2020 | 27 mins 34 secs

What's Trending Today?

08 Sep 2020 | 26 mins 41 secs

What's Trending Toda...

08 Sep 2020 | 26 mins 41 secs

Next-Level CX

01 Sep 2020 | 27 mins 20 secs

Next-Level CX

01 Sep 2020 | 27 mins 20 secs

Are you ready for a party...

25 Aug 2020 | 22 mins 49 secs

Are you ready for a ...

25 Aug 2020 | 22 mins 49 secs