A few weeks ago, I was assembling a new desk in our studio. Mostly the project was going smoothly, but one pesky bolt wasn’t fitting onto a brace for ...

When I was 16 years old, I discovered that the police department in the town I grew up in had an explorer program. Since I was interested in a career ...

Most of the devices we use each day have two essential software components: apps and operating systems. The best apps usually do a few things really w...

A client told me recently that his manager was concerned about a behavior he’d observed in customer meetings: You’re not jumping in fast enough. My cl...

My son and I are reading the original Alice in Wonderland by Lewis Carroll. This exchange appears in the book: Alice asked the Cheshire Cat, who was s...

One of our Academy members reached out to me awhile back. He was handling a delicate situation in his organization, requiring him to navigate tons of ...

This past weekend, I had to do something I’ve been dreading for awhile. It’s been looming over me. It’s been staring at me (literally) for years. The ...

Mark Twain once received this telegram from a publisher: NEED 2-PAGE SHORT STORY TWO DAYS. He sent this response back: NO CAN DO 2 PAGES TWO DAYS. CAN...

About fifteen years ago, I was sitting in the lobby of a building at a client site, waiting for an appointment. An employee walked into the lobby and ...

Most of us have had that manager that annoyed us to all ends with micromanagement. They were in our face every three hours about a task because we wer...