Our show encourages usable designs for a better customer experience in products and services. Each episode is different, with the only constant being our demand that UX design make our lives better and provide long term value. If you care about design's impact on our modern quality of life, give us a listen. You will hear: * Critiques of products & services we've used thoroughly, * Interviews with people whose work or books we admire, and * Discussions of design methods we use in our own user experience research and design careers.
Gordon Olson, CEO of Torii Industries, joins Timothy Keirnan for a discussion about a new design of tank-less water heater. Tank-less water heaters re...
Dr. Laura Bix from the Michigan State University School of Packaging returns to the show! Her latest project was researching the packaging of medical ...
Tim Keirnan interviews author David Loehr and designer Greg Swenson about the new memoir That's How Strong My Love Is: From Rock and Roll to James Dea...
This is a solo episode in which I critique the design of Abbott's BinaxNow Covid-19 Antigen Self Test. This test is available in retail stores (in the...
Eric Penn rejoins Tim Keirnan on the show for a critique of Garmin dash cameras. And on this show you know we bought them with our own money, no revie...
Charlotte Purvis joins Timothy Keirnan for a discussion about ensuring good user experience with customer service professionals. When we call an organ...
The Librem 5 is Purism's re-envisioning what a smartphone could be and should be. It runs on Purism's own Linux distribution PureOS, which is certifie...
Susan Weinschenk joins Tim Keirnan to discuss the second edition of her wonderfully useful and usable book 100 Things Every Designer Should Know About...
We're 15 years old! Tim Keirnan is joined by show co-founder Tom Brinck plus UX legend Stephanie Rosenbaum for a celebration of the show's 15th annive...
This is a short episode on the dark pattern of not allowing a customer to leave a service without unnecessary effort. The Sunday Times website does no...