S2: Episode 2 - Live Service Games
S2: Episode 2: "Live Service Games require a Different Approach" Special gues Richard Weil, SVP, Global Operations at ModSquad joins Rick and Katie to...
Friday Push to Prod
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About
A weekly podcast featuring leading Video Game Industry Community Managers and other industry professionals. Hosts Rick "Sapience" Heaton and Katie "Khatie" Postma and their guests share their experiences and best practices for dealing with a wide range of issues every Community Manager faces.
S2: Episode 1 - Happy Fun Times: If you can't find them, make them!
We're back, baby! Join hosts Rick Heaton and Katie Postma as we kick off Season 2! S2: Episode 1: "Happy Fun Times: If you can't find them, make them!...
Episode 9: Remembering the legendary Stan Lee.
Rick and Katie remember Stan Lee and how he changed our lives. With special guests Stephen Reid and Victor Wachter, and bonus material from Ron Meine...
Episode 8: How to Change Companies with Style!
Changing companies is an inevitability in any industry. In the games industry it can happen for a host of reasons, both voluntary and involuntary. The...
Episode 7: There's No Crying in Community Management!
Community Managers often feel like they have to be 'on' 24/7/365. This can lead to the rapid onset of Burnout. How you manage your work/life balance i...
Episode 6: Build-A-Troll Workshop - When and how to shut it down.
Don't feed the trolls has long been a mantra of Community managers, but is it the right one? Has a policy of ignoring negative behavior allowed it to ...
Episode 5: Hiring Trends: CM vs SM
Are you a Community Manager or a Social Media Manager? Both? Are they different disciplines or the same? Which is more likely to get you hired in the ...
Episode 4: Keep Calm and let the Community Manager Handle it.
Sometimes engagement happens when and where it should. Sometimes not so much. Having a solid engagement policy for all employees and making sure they ...
Episode 3 - Political Discussions in Your Community
How does our highly charged political environment affect your community discussions. How and when to let high risk and highly emotional discussions ta...
Episode 2: The evolution of Community Management
Join us as we talk with Sanya Weathers, Director of Communications for Citadel Studios about the past, present, and future of community management.