Teaching Communication Skills
Dennis Novack, MD, founder of DocCom.org, an online communication skills program for hospitals, residency programs and medical schools, discusses the ...
Healthcare Communication: Effective Techniques for Clinicians
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Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.
How to Ensure Trainee Well-being
Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose and reconnect with their reason for entering the prof...
Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses
Rob Shochet, MD, discusses relationship centered communication strategy, three important skill sets, how to use the computer in the exam room and othe...
How to Use Hypnosis to Improve Outcomes
John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal techniques on how to use hypnosis by talking to patients to ...
The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon’s Perspective
Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.
Empathic Communication Strategies
Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health outcomes and three important techniques to convey empa...
Remediating Communication Skills in Medical Students
Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication remediation and the specific steps she undertakes to ens...
Patient-Centered Interviewing to Uncover Mental Health Issues
In about a quarter of all patients seen in a year have in a mental health disorder of depression, substance use or anxiety. Unfortunately, clinicians ...
Trust: Competence, Care, Consistency and Courage
David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.
Soliciting Goals for Care: The Gateway to Shared Decision Making
Howard Beckman, MD, discusses why every clinician needs to know the patients' goals, how articulating goals improves outcomes and helps the clinicians...