Keys To The Shop : Equipping Coffee Retail Professionals
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About

Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.

Passive-Aggressive Management

Confrontation and difficult conversations are things we tend to avoid. One of the outcomes of this is an increasingly passive-aggressive style of mana...
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You Can't Automate Quality

It seems like we as an industry want two conflicting things. On the one hand we want baristas to create excellent drinks and to come to work with the ...
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