Touting it as the next phase in its global expansion to transform the business of law, Big Four professional services firm Deloitte has launched its Legal Business Services practice in the United States, which it describes as “a comprehensive suite of legal management consulting and technologically-enabled legal managed services for corporate legal departments designed to accelerate the transformation of the business of law.” A 2017 Harvard study of the Big Four in law found that their legal service lines have grown significantly in recent years in size, scope and importance, and their growth is not confined to tax or tax-related services, but spans a variety of practice areas. Yet in the U.S., the Big Four have been throttled in their ability to provide legal services by legal and financial regulatory constraints. At the same time, recent years have seen a surge in the use of managed services firms and other forms of alternative legal services providers.  All of which leads to the question of what Deloitte’s new practice means, not just for corporate legal departments, but for the U.S. and global legal industry. To learn more, host Bob Ambrogi speaks with a principal of the new practice, Mark Ross, who joined Deloitte in January after serving as executive vice president and global head of contracts, compliance and commercial services at the global ALSP Integreon. NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

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Deloitte Principal Mark Ross on the Big Four Firm’s New Legal Business Practice

Here’s one that gets a big meta. Back in November 2017, LawNext host Bob Ambrogi spoke at BYU Law School about a lawyer’s ethical duty to be technologically competent. The talk prompted the school to explore ways it could help students improve their technological abilities. What resulted was the school’s Legal Technology Initiative, a multi-pronged program to provide law students with technology training and assessment.  Initially overseen by Shawn Nevers, deputy director of the law library, BYU this year brought on Tina Wilder, a former practicing lawyer, as an assistant law librarian to assist Nevers and take the lead in running tech training. On March 12, 2020, Ambrogi was at BYU and sat down with Nevers and Wilder to discuss the initiative and learn more about how the school teaches technology.  But what no one anticipated when the interview was scheduled was that March 12 would be the very day that the coronavirus crisis would force the school to shut down its physical classrooms and put its lessons online. So Ambrogi recently connected with Nevers and Wilder for a follow-up on how going virtual has impacted the initiative. This episode of LawNext begins with the original interview with Nevers and Wilder recorded March 12. Then, in a postscript recorded in July, Ambrogi catches up with the two guests for an update.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

How One Law School Teaches Legal Tech, Pre- and Post-Pandemic

In 2015, the husband-and-wife team of James Jones Jr. and Kristina Jones founded Court Buddy, a service that matches consumers with vetted lawyers at affordable prices. Last November, the couple stepped aside from the business to pursue other interests. In their time running the company, they had raised $7.1 million and won numerous awards and honors.  Achieving success as a legal tech startup is notable in itself, but James and Kristina Jones also were among the few Black founders in an industry with a striking diversity problem. One survey of the legal tech industry found that only 2.3% of founders were Black and 3.1% were Latinx.  Among the milestones they achieved, Court Buddy was named the winner of the American Bar Association’s Brown Select Award for Legal Access in 2017, a winner of the inaugural American Entrepreneurship Award in 2016, and a winner of a Webby Award in 2018. When they raised their first financing round in 2017, Kristina was recognized as only the 14th African-American woman ever to raise $1 million or more. Last year, Black Enterprise named the couple as its Techpreneurs of the Year.  In this episode of LawNext, James Jones, a former practicing lawyer, joins host Bob Ambrogi to share their story of starting, building and ultimately stepping away from Court Buddy, and of how being a Black entrepreneur in legal tech presented certain obstacles he otherwise would not have encountered.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

Court Buddy Founder James Jones Jr. on Being A Black Entrepreneur in Legal Tech

Sociologist Rebecca Sandefur is one of the world’s leading scholars on access to justice. Professor at the Sanford School of Social and Family Dynamics at Arizona State University, she is also a faculty fellow at the American Bar Foundation, where she founded and leads the Access to Justice Research Initiative. In 2018, she was named a recipient of a MacArthur “genius grant” for her work promoting an evidence-based approach to increasing access to justice for low-income communities.  In the wake of Washington state’s decision to sunset its pioneering Limited License Legal Technicians program, host Bob Ambrogi asks Sandefur about that program, which she evaluated in a 2017 report, and about other programs in which those other than lawyers provide legal assistance.  They also discuss access to justice more broadly, including the scope and causes of the justice gap, the obstacles to bridging it, the impact of race and class on access to justice, what works and what does not to close the gap, and why regulatory reform and technology are essential to enhancing access to justice.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

Sociologist Rebecca Sandefur on Enhancing Access to Justice

At BYU Law in Provo, Utah, a first-of-its-kind technology platform is enabling legal researchers to explore the meanings of legal words and phrases by examining the contexts in which they historically were used. The Law and Corpus Linguistics platform enables users to examine large collections of historical texts to help determine, for example, what early drafters meant by a phrase such as “bear arms.”  In this episode of LawNext, my guest is David Armond, head of infrastructure and technology and senior law librarian at BYU Law, who was instrumental in helping create and launch the platform. We discuss this emerging field of corpus linguistics and how it is being used by lawyers, judges and legal scholars.  The BYU Law collection is now home to seven collections of historical text, or corpora, including founding-era American English (1760-1799), early modern English (1475-1800), Supreme Court opinions, U.S. caselaw, records of the Constitutional Convention of 1787, and more.  As it happened, host Bob Ambrogi interviewed Armond live at BYU Law on the very day that the school decided to close down due to the coronavirus crisis. Before discussing their scheduled topic of corpus linguistics, Armond and Ambrogi had a conversation about how a law school prepares to shut down and go online. That conversation was posted as LawNext Episode 66: How One Law School Prepared for Coronavirus Shutdown.    NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

Exploring the Meaning of Legal Terms through Corpus Linguistics

LinkSquares, the Boston-based provider of AI-powered contract management and analysis technology for corporate legal departments, announced a major new product this week. Called LinkSquares Finalize, it extends the company’s technology into the pre-signature stage, helping its customers create and approve contracts more quickly and efficiently.  This news comes just three months after LinkSquares raised $14.5 million in a Series A financing round, bringing its total financing to $21 million. And it comes after a year in which the company saw 300% year-over-year growth.  On this episode of LawNext, host Bob Ambrogi speaks with Vishal Sunak, who cofounded LinkSquares in 2015 and has been its CEO ever since. He and cofounder Chris Combs started the company after participating in the acquisition of the company where they formerly worked, Backupify, and witnessing the need for a better way to manage enterprise contracts.  Hear how they bootstrapped and built the company from scratch, why Sunak sees contract management as so vital to corporations, and where he sees the industry heading.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

Vishal Sunak, CEO of AI Contract Management Company LinkSquares

Today on LawNext: A coronavirus success story – how a state bar, anticipating a tidal wave of unemployment claims, partnered with two legaltech companies to launch a pro bono portal in barely more than a week.  On April 27, 2020, the New York State Bar Association launched a website devoted to helping those who need unemployment assistance due to the Covid-19 pandemic. The site provides assistance with filing an unemployment claim and access to pro bono attorneys for those whose claims are denied.  The launch came less than two weeks after New York Gov. Andrew Cuomo reached out to the bar, asking for its help in preparing for the anticipated onslaught of claims. The bar, realizing it would need help from a technology developer, reached out to practice management company Clio, which in turn reached out to the pro bono portal company Paladin.  In barely a week, the three teams got the site up and running. On this episode, we hear the story of how they did that from three who were directly involved: Henry M. (Hank) Greenberg, president of the NYSBA and shareholder in the law firm Greenberg Traurig. Jack Newton, cofounder and CEO of Clio. Kristen Sonday, cofounder of Paladin.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

A Coronavirus Success Story: How A State Bar and Two Legaltech Companies Partnered to Help the Unemployed

Mark Harris is sounding an alarm – or, as he puts it, staging an intervention – for corporate counsel.  Harris and Alec Guettel, the original founders 20 years ago of alternative legal services provider Axiom and, since last year, the CEO and CTO of contract management company company Knowable, have taken the unusual step of posting an open letter that they describe as an unsolicited intervention for general counsel.  Businesses are about to confront a tidal wave of urgent questions from suppliers, customers, partners, employees, and others, they warn, the answers to which are buried in thousands or hundreds of thousands of commercial contracts. Unfortunately, they say, most companies don’t know what’s in their contracts or even, in many cases, where those contracts are.  “We woke up a couple weeks ago and realized, there is no time,” Harris and Guettel wrote. “Our clients, you, are drifting through these pandemic rapids, focused on more important issues like the immediate safety and sanity of your employees, heading right for a cliff.” What has led to this situation and what can corporate counsel do about it? In this episode of LawNext, Harris, who we previously interviewed in Episode 56, returns to LawNext to share his analysis and advice.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

Mark Harris on the Post-Pandemic Tsunami for Corporate Contracts

Virtually overnight, COVID-19 changed the landscape for law firms and how they serve clients. While some firms were caught unprepared – struggling to adapt to a remote work environment and lacking the technologies and procedures to ensure seamless client service and team performance – other firms made the pivot quickly. What gave these successful firms the edge?  In this episode, which was recorded as a live video webinar on May 7, 2020, we speak with the heads of innovation at four major U.S. law firms about how they responded to the pandemic and its impact on their firms. The panelists are:  David Cambria, Chief Services Officer, Baker McKenzie. Linda Novosel, Chief Innovation and Value Officer, Blank Rome, LLP. Meredith Williams-Range, Chief Knowledge and Client Value Officer, Shearman & Sterling, LLP. Adam Ruttenberg, Senior Partner and Chairman of the Technology Committee, Cooley, LLP. Joining as co-moderator for the discussion was Josh Becker, head of Legal Analytics at LexisNexis.  Special thanks to Valerie Chan, founder and principal of Plat4orm PR, for helping to organize the panel.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

The Innovation Advantage: A Panel Discussion with Leading Experts in Law Firm Innovation

The coronavirus crisis has created turmoil for legal education and bar admissions, as law schools have shut down their campuses and states have put off bar exams. One proposal, advocated by Jennifer L. Mnookin, dean of UCLA Law School, and Erwin Chemerinsky, dean of UC Berkeley Law School, in The National Law Journal, is for states to provisionally license law school graduates for two years, without a bar exam.  Of course, bar admission is only one of the many difficult challenges facing law school deans as they wrestle with online courses, uncertainty about student internships and placements, disrupted admissions, and enormous questions about planning for the coming academic year and beyond.  On this episode of LawNext, Dean Mnookin joins host Bob Ambrogi to share her thoughts and experiences on legal education in a lockdown and beyond.   Dean of UCLA Law since 2015, Mnookin is also the Ralph and Shirley Shapiro professor of law and faculty co-director of PULSE @ UCLA Law (Program on Understanding Law, Science & Evidence).  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

Legal Education In A Lockdown, with UCLA Law Dean Jennifer Mnookin

As chair of the Specialty Treatment Courts in Jefferson Parish, La., Judge Scott U. Schlegel manages what may be one of the most advanced courts in the country for delivering justice online, and he does it almost entirely with off-the-shelf software he cobbled together himself.  Even before the coronavirus crisis caused courts to shut down, Judge Schlegel was conducting hearings via Zoom, scheduling sessions via Calendly, and communicating with staff and counsel via Slack.  But when courthouses in Jefferson Parish closed last month, it presented an even-greater challenge for the programs Judge Schlegel oversees, which focus on treatment and rehabilitation of drug and alcohol offenders.  With help from legal technology companies, he rallied to further innovate, working with LawDroid to create a text-based chatbot to check in on probationers and with Documate to develop an online system for defendants to enter guilty pleas from prison.  In this episode of LawNext, Judge Schlegel joins host Bob Ambrogi to describe the systems he has built and how they are being used to keep the wheels of justice turning even with courthouses shut down.    NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

How One Tech-Savvy Judge Jury-Rigged an Online Court

As the COVID-19 pandemic has forced legal professionals to work remotely, many are scrambling to find the best tools and technology to help them manage their legal matters and continue to closely collaborate with their colleagues. While many law firms already use Microsoft Office 365, fewer are as familiar with its core collaboration tool, Microsoft Teams.   Our guests for this episode of LawNext believe that Teams is a powerful tool for lawyers working from home and one that can effectively serve as a full matter-management platform for law firms and legal departments, entirely within Office 365. They are: Mike Ammerlaan, director, M365 Ecosystem Marketing. Carol Lynn Grow, vice president of marketing and sales, LawToolBox.    Ammerlaan and Grow will explain why they see Teams as a powerful tool and discuss how lawyers can use Teams for collaboration, conferencing and case management.  As a supplement to this episode, Ammerlaan and Grow recorded a video demonstrating the features and capabilities of Teams for legal professionals.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

Managing Legal Matters with Microsoft Teams

Ever since the publication of his seminal 1996 book, The Future of Law, Richard Susskind has remained the world’s most-recognized and most-respected speaker and author on the future of legal services. But even he could not have foreseen the sudden relevance of his latest book, Online Courts and the Future of Justice.  On this episode of LawNext, Susskind joins host Bob Ambrogi for a conversation about the legal profession and the judicial system in a time of global pandemic. Will the pandemic fast-forward law’s leap into the future? Will there be fundamental change in legal services delivery? Will courts move online more quickly than even he had thought? Susskind shares his thoughts on these questions and more. Susskind is an author, speaker, and independent adviser to major professional firms and national governments. His main area of expertise is the future of professional service and, in particular, the ways in which technology and the Internet are changing the work of lawyers. He has worked on legal technology for over 30 years.  Susskind has, since 1998, been IT adviser to the Lord Chief Justice of England and Wales. He is president of the Society for Computers and Law, chair of the Online Dispute Resolution Advisory Group of the Civil Justice Council, and chair of the Advisory Board of the Oxford Internet Institute, where he is also a visiting professor. He also holds professorships at UCL, Gresham College, London, and the University of Strathclyde in Glasgow. NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

Legal Futurist Richard Susskind on Coronavirus, Courts and the Legal Profession

David Lat defied the popular conception of who should be hit with a serious case of COVID-19. Just 44 years old, a two-time marathoner, with a young family and a successful career as a legal recruiter and journalist, and best known as the founder of the blog Above the Law, he did not fit the mold of a person at high risk.  But what started early in March as fever and chills eventually led to 17 days in a New York City hospital, six of them spent intubated and on a respirator in ICU. As two major news organizations began preparing his obituary, his family, friends and thousands of social media followers prayed for his recovery.  Over half of COVID-19 patients who go on a respirator do not survive. Lat was one of the fortunate ones. After six days, he recovered enough to be extubated and moved out of ICU. Then, on April 1, he sent out a Tweet announcing that he was about to be discharged.  Now recovering with his husband and son at his parents’ home in New Jersey, Lat -- still hoarse from the intubation -- joins host Bob Ambrogi to discuss his ordeal and share his thoughts on what he learned going through it.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

David Lat on His Brink-of-Death Battle with COVID-19

In Australia, as elsewhere, COVID-19 is creating a surge in the demand for legal help, especially among low-income individuals, as people face job losses, evictions, bankruptcy, domestic violence, and end-of-life issues. Further complicating the situation there is that parts of the country are still recovering from the bush fires that only recently were extinguished. With face-to-face legal help not possible, technology is a critical tool and effective tool in meeting the demand for help, as Justice Connect, an Australian legal services charitable organization, is demonstrating. In recent years, it has developed a number of innovative tools to help people get legal help and understand their legal rights.  Our guest this week is Kate Fazio, head of innovation and engagement at Justice Connect. A former corporate lawyer, she leads the organization’s development of online and technology tools to increase access to justice and legal empowerment.    In addition to its COVID-19 resource center, Justice Connect’s technology includes an online intake and referral tool, a cloud-based case management system, a Pro Bono Portal matter distribution system that they are working to expand globally, and the newly launched Justice Connect Answers, which allows people to ask discrete legal questions and receive quick, confidential answers from attorneys.  NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Professionals LLC for being a lead Patreon supporter of our show.

Episode 69: Using Tech to Manage COVID-19 Legal Issues in Australia

LawNext is a weekly podcast hosted by Bob Ambrogi, who is internationally known for his writing and speaking on legal technology and innovation. Each week, Bob interviews the innovators and entrepreneurs who are driving what’s next in the legal industry. From legal technology startups to new law firm business models to enhancing access to justice, Bob and his guests explore the future of law and legal practice.

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